Birkenstock Midtown is a family-owned business known for its exceptional customer service and wide selection of comfortable footwear. Owned by Frank and Toni Budworth, who have extensive experience in the shoe industry, the store takes pride in offering footwear that can improve the quality of life for its customers. The staff is knowledgeable, friendly, and always ready to help with fitting and choosing the right shoes, including options for wide feet and larger sizes. Customers frequently praise the staff for their outstanding service, often going above and beyond to ensure satisfaction. For example, one customer appreciated the store’s quick response and delivery when an online order was delayed, with staff personally delivering shoes to their location. Others have enjoyed helpful assistance in finding the perfect sandals and shoes, making the shopping experience enjoyable and memorable. The store also handles issues with care, offering exchanges and troubleshooting to ensure customer happiness. Overall, Birkenstock Midtown is highly recommended for its personalized service, knowledgeable team, and quality footwear. It’s a place where customers feel valued and confident in their purchases, making it a trusted local store for comfortable, stylish shoes.
I accidentally put clog cleaner on the suede of my Birkenstock Bostons and thought I ruined them, but the Birkenstock shop was able to repair them. They did an amazing job and were very helpful throughout the process.
April 2026
Wonderful family owned store. If you want some Birks, go here before the big stores. You'll be so glad you did!
January 2026
Helpful staff and nice store! Be warned that if you bought Birkenstocks online you cannot return it exchange them at a brick and mortar store. Due to stores not being part of corporate or something.
