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June 2024 by Yip kow
Sale person Demico was very polite and patient to help me to get the correct type of running shoes because I have a bunion foot.
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June 2024 by Gary Gainey
Great verity of sporting goods and other products ?
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May 2024 by Josh Silvey
Great place had exactly what I was looking for
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April 2024 by None Given
Not much high end equipment. But a good selection of the basics. A solid old school go to.
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March 2024 by Natali G.
I popped in to get my son some stuff for his upcoming tball season and they had exactly what I needed at half the price of what I would have paid elsewhere . Can't speak for the rest of the store but it seemed nice and organized and the employees were all friendly and offered help right away .
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March 2024 by Larry Mills
Always helpful.
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March 2024 by tino contretas
I found what I was looking for.
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February 2024 by Cainan Connally
Couldn't get my pedal back on but was never asked to leave but they didn't have wifi
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February 2024 by Khiry M.
I'm writing this review because uive been to this store location several times in the past and i have had similar experiences. I'll say that not ALL of my experiences have been bad, but when it has been bad, the sole problem has been the customer service. i shop at Big 5 on a regular basis, in elk grove, in sacramento, in antioch (pittsburg), in brentwood, and lots of other locations also. i appreciate their selections of merchandise, and alot of times their pricing also. Most of the stores I patronize, you can tell there is an emphasis on customer service. Thats not the case at the Mack road location. It's almost like they are insulted that you are shopping there. Today I took part in their 1 day deal for ammo. They had a really good deal for defense ammo, so I initially went to the elk grove location. At elk grove, they had the 9mm ammo but they were out of the 45. ****as i am writing this, California is under a court order to NOT conduct any background checks for ammo purchases. The previous law, which was found to violate the constitution, has been struck down. I travel from elk grove to the mack road store, which is about 4 miles away. I walk in, no one greets me. I walk over to the ammo counter, there's no one there. My friend asks the cashier in the front if they didn't mind retrieving ammo for me. The clerk, named Ashanti, says no. Ashanti proceeds to say that the person authorized to sell ammo isnt working today. So I walked over, and mentioned to Ashanti that the CA ammo background check law has been struck down, and ammo can be purchased without a background check. Ashanti then states 'our store policy is that we have to have a background check for ammo." So I then reiterate, and I offer to show her the law on my phone. I said "as of this past wednesday, the law has been struck down." Ashanti then raises her voice and says, with attitude "AS OF FRIDAY WE DONT DO THAT". This situation is ouzzling to me because I JUST bought ammo at the elk grove store. Another employee named faith walks over, and she reiterates to me that EVEN THOUGH it's currently against the law (and second amendment) to deny an ammo sale, they are refusing to sell me ammo. Keep in mind that I have all my credentials and I am not a prohibted person. I was simply trying to take part in the one day sale in their ad. As I am getting ready to leave, a young man who works there (i didnt catch his name but hes african american, dark skin with nice wavy hair) asks me whats going on. I tell him. He offers to call the greenhaven store to see if they have the same ammo. On the call, the greenhaven store verifies that they aren't doing background checks at that location. I thank the gentleman for his service, and i exit the store. I was embarassed that Ashanti took that tone with me, especially while other customers were watching, and I was RIGHT. even if i was wrong, why would you advertise a product, have the product in stock, on a ONE DAY sale, and then have nobody on the premises who can sell the product??
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February 2024 by Dale Callen
Best place to buy shoes at good prices
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February 2024 by James Welch
Friendly clerks and ready to help you find what you are looking for.
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January 2024 by Tresla G.
Great Service. Mack road location had more inventory than the previous Big 5 in Elk Grove. Needed to take advantage of the multiple slipper purchases for half the original price. $24 was the original price item was on sale for $12. Great buy Muk Luks Women's Leanna Cozy Slippers. Great customer service Mack road!
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January 2024 by Rick Stevens
Good selection of shoes. Really like buying my shoes here, especially when they are on sale.
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January 2024 by Vicente Vicente
Great place to buy soccer equipment
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January 2024 by Latisha Perry
Couldn't find any good shoes
