-
January 2024 by Ricky S.
First time customer and will definitely return. Staff is VERY knowledgeable, respectful and overall nice /genuine people. I came to get a sentimental gold chain fixed and they were able to get it done very quick. 10/10 recommend
-
September 2023 by Melissa Gochnauer
What an incredible experience! Angelo, the owner of this wonderful jewelry store helped me and provided exceptional service. He is not only a talented jeweler but also one of the kindest and most knowledgeable individuals. His prices are not just fair; they're refreshingly reasonable.When I walked into Arden Jewelry, I had no idea I'd be getting such exceptional customer service. Angelo went above and beyond to assist me. What sets this jeweler apart is that he crafts all his jewelry in-house, which means you get the benefit of his exceptional talent, expertise, and prompt service. Plus, you can trust the quality because it's guaranteed.I looked all over the entire Sacramento area in search of the perfect setting for my special solitaire engagement diamond, and Arden Jewelers had exactly what I wanted. They offer the highest quality diamonds (VS) at the best prices, and to top it off the customer service here is truly outstanding.I can't recommend Arden Jewelers enough, and Angelo, in particular, deserves a special shoutout for his exceptional service. I've not only found my dream ring but also my jeweler for life. Take a look at the stunning ring below! ?
-
July 2023 by Simone Vianna
I had a great experience with Eva Lowe, the gemologist that works at Arden Jewelers, she was very pleasant, polite, helpful and kind helping me with my service repair request. It is a very clean and organized store. I recommend to everyone that have repairs to be done on their jewelry.
-
May 2023 by Christian Casas
My partner and I needed a ring resizing done with a very quick turn around as she was leaving the country within the next couple of days. We were initially worried about the time crunch, but Stephen helped us through it all and managed to accommodate a next-day service for us. We couldn't be more happy with the quality and definitely appreciate the wonderful service!
-
May 2023 by Anthony P.
So after considering a couple different jewelers and getting price quotes from a couple different spots, I contacted Arden jewelers and was informed to go in and talk to Angelo, well I am actually glad I did. He was extremely knowledgeable on what I was looking for and how I was getting ready to resize my wedding band and gave me a quote and the quote that I got on the phone was the exact quote he gave me in person was extremely happy with the craftsmanship the way they performed the resizing definitely would recommend to anyone that is looking to get their jewelry fixed resized or if you're looking for something in particular to go over and see them definitely will do business again
-
March 2023 by Candice Brunkhorst
Took my ring in to get sized, and they cleaned it up so beautiful and did such a great job
-
March 2023 by Susan L.
Stephen helped with diamond anniversary ring. Checked the setting and examined all my rings. Alerted me on one band and then helped with a gold chain. Beautiful delicate and exactly what I have been looking for. Honest and willing to check rather than claim work needed. Will get my better jewelry from this location only.
-
February 2023 by Karissa M
I have been going to Arden Jewelers for 5 years for all my jewelry needs, from selling used jewelry, creating custom pieces or buying pre-made jewelry from their collection. The staff have always treated me fairly, have been kind and honest while never pressuring me to buy anything. Their staff is also very knowledgeable and has assisted me in picking the right pieces and gemstones for my lifestyle. I go to them because they have the best prices I have found and the jewelry is good quality and made to last. I highly recommend them to anyone shopping for fine jewelry.
-
February 2023 by Nora H.
I broke a necklace (actually I put my hand through it when I was taking off my blouse). My husband had purchased it in England, and I loved it. Today I was running errands and I saw the Arden Jewelers store today and decided to stop.The saleswoman told me it was an easy fix and took it to the jeweler. She was back in 2 minutes! I asked how much, and she said it was FREE. I will be going back there the next time I want jewelry or need repairs.
-
January 2023 by Alex Haley
By far the best jewelry store around! Angelo and the rest of the staff are always so welcoming, friendly, and extremely helpful. My husband bought my engagement ring and band here and they couldn’t be more perfect.
-
December 2022 by John L.
This is my go to jeweler every year. Angelo is just amazing and would give you the best deal you will. It find in other places.
-
December 2022 by Andy O.
A wonderful place staffed by wonderful people. Being on a fixed income we have little to spend, but have gone in several times to ask what can be done to salvage an old piece of jewelry, a family heirloom and, honestly, items of little value but sentimental treasures to us. They listen carefully, figure out what can be done (maybe a little here or there, or perhaps changing a type of clasp for us). They give us their time and all their expertise, charge little or nothing, and treat us like we're the richest people around.They have a beautiful selection of jewelry at good prices, including items we hope to afford some day. Stop in, look around, and enjoy these very friendly people!
-
November 2022 by Carrie M.
I wanted to get my partner a nice ring he could wear regularly and Arden Jewelers did an amazing job on a custom ring. They were able to engrave it, make it the width I envisioned, and give me options for it to be rounded or more squared. It was affordably done and sent within ten days! I am really impressed with their services and will come back with any other custom jewelry orders.
-
November 2022 by Kavika G.
Went into the store not knowing what to expect. Sandy helped me out and I appreciated her warm personality and customer service. I brought in an accoutrement for my uniform hoping to get it shiny and pretty. Sandy took care of me and I couldn't be happier. I came in near closing time and didn't get the cold shoulder. They gained a future customer from me. Thanks again!
-
October 2022 by Megan S.
Disclaimer: I am pretty much a first-timer when it comes to owning jewelry outside of costume jewelry and this is an honest review based on novice experience. I got engaged on Oct. 5th, brought my ring in on Oct. 6th after reading all the wonderful reviews here. My fiancé purchased the ring from Costco and they don't size them there. The gal that helped me the first time was very sweet and showed interest in my engagement. We sat down and she fitted me for a 5.5 ring size. That would mean we are bringing the ring down from a 7 to 5.5. I had no idea that sizing down was trickier than sizing up (of course now it makes sense because of the pulling down of the settings). That said, I picked my ring up two days later. After further inspection, I noticed that a stone was missing from the band. My heart dropped because I had no idea what kind of stone it was and just the fact that I had my ring for one day and it was already damaged--not fun. I decided to call Arden Jewelers and I'm glad I did because the woman on the other end of the phone calmed my nerves. She told me to bring the ring in to see what could be done and told me about the risks that come with sizing down. I brought it in a couple hours later on a Tuesday, she inspected it and set it up for repair at no cost to me. She advised that Costco has good craftsmanship, but again explained the sizing process/risks. It was repaired by Wednesday evening and picked up today, Thursday. I was so thankful for the quick turnaround! Upon receiving my ring, I can tell that whatever stone they used is smaller and darker than the others--so I'd be lying if I said I wasn't a bit disappointed. At the same time it was a free repair and Arden Jewelers never played the "blame game" which is what I expected. I'm truly grateful for that. I should also mention that after sizing I feel my ring is still very loose. The 5.5 sizer was tight and I had resistance taking it off, but my engagement ring slides right off and actually fits on my middle finger as well. I wish it was a little more true to size. I guess my only other "complaint" or feedback rather, is to let customers know the risks of sizing, as not everyone is an expert. I also had no idea what the policy would be for this kind of issue--I wonder what would've happened if it were a more expensive stone. This is also a lesson for me as a consumer to ask more questions. I will likely bring my ring back in for an evaluation just so I know what kind of stones are in it in case this happens again. I just wanted to share an honest review. Wonderful customer service, but I think I wanted a little more guidance/insight on my jewelry. I would still return when we decide to shop for bands because the customer service was great--I will just know to ask more questions next time!
