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January 2024 by P90_Soapbar
Great store with great service. I recommend making an appointment as the wait can be long if you don't. Every place tries to upsell services and America's Tire is no different...but it's a soft sell if at all. Been going to this location for about 8 years - no complaints.
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January 2024 by Morgan Pope
Had an appointment this morning to have one of my tires fixed after discovering a screw in it. Come to find out there was not only a screw but ALSO a nail in the side wall so unfortunately it wasn’t salvageable but they replaced my tire and had me on my way in less than 30 minutes. Definitely recommend buying the certificates for your tires when you purchase from Americas tire because it will save you in these situations!! I only paid $24 to replace my tire. The guys here are always so nice, knowledgeable & do everything they can to get you in & out quick. 10/10 would recommend ?
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January 2024 by Alex R.
These guys are consistently great and on top of things. Very quick and get stuff done safely despite always being busy all of the time. Don't know how anyone could knock them. Got my tire repaired as a walk in about an hour despite them having plenty of other vehicles in the air. Adam was professional and kept things moving and let me know accurately when the car would be done and got me back on the road. Thanks everyone.
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December 2023 by Emanuel Douglas
America’s Tire and its technicians got the job done above and beyond my expectations. Went in for some air and had a nail in tire’s inner side wall, mind you I own a BMW i3 those tires are order only. It was Saturday and raining, typically this was a Monday delivery Tuesday at best, but the Lord saw it differently and 4 hours later that day I had a new tire and the issue was taken care of, thank you Arden America’s Tire.
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December 2023 by John Adelsheim
After 20 years of almost perfect service from Americas Tire, the company finally made a mistake on my new tire purchase. In remedying the situation, everyone I dealt with, from customer service to the store manager to the tire service technicians, EVERYONE was so caring and competent that I ended up even more impressed with the company. Yes, Americas Tire sells high quality tires at the best prices I have ever found, but their expert, energetic service is what sets the company truly apart from its competition. No other company I have found prioritizes customer service and customer satisfaction as highly as does Americas Tire. I plan to be a loyal customer for as long as I own a car.
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November 2023 by James Dobson
On 11-1-23 I left the house for work. I had only traveled about 1/2 mile when my low air pressure light came on. I really didn’t want to get dirty in my white shirt. I decided to go to America’s Tire since I did purchase my tire from that location. I THINK It was Jacob that rescued me. All 4 of my tires needed topping off due to the cold-snap.Jacob was so friendly! He had a line of cars needing an air pressure check, but that didn’t seem to change his dedication to the customer he was serving at that time.América’s choice offers this service free of charge.So how often do to get a much needed service free of any charge?So to Jacob…..thank you for rescuing me. I’m sorry I didn’t have cash in that day to show my appreciation. I’ll get you soon.
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November 2023 by James D.
On 11-1-23 I left the house for work. I had only traveled about 1/2 mile when my low air pressure light came on. I really didn't want to get dirty in my white shirt. I decided to go to America's Tire since I did purchase my tire from that location. I THINK It was Jacob that rescued me. All 4 of my tires needed topping off due to the cold-snap. Jacob was so friendly! He had a line of cars needing an air pressure check, but that didn't seem to change his dedication to the customer he was serving at that time. América's choice offers this service free of charge. So how often do to get a much needed service free of any charge?So to Jacob.....thank you for rescuing me. I'm sorry I didn't have cash in that day to show my appreciation. I'll get you soon.
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November 2023 by Ash K.
Came here for a patch. They are friendly, fast, and diligent. EVERYONE who works here was nothing short of amazing. This is my new go- to spot for anything tire related. Thank you!!
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October 2023 by Deni D.
Had a great experience getting my flat tire repaired here! I appreciate how easy it is to make and edit your appointments online. Checked in with a super friendly gentleman and was in and out in 30 minutes maybe less! They also sell and install windshield wipers which was a plus. Will be back when I need to purchase new tires. :-)
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October 2023 by LingLing “LingLing” EKSJ
Could have been better.Spent alot money getting new tires.Young man that helped was nice.But they didn't clean stuff off my tires and lost 3 of my stem covers.Tires have rubber hanging off too.I shouldn't have listened to my insurance people.To late now.I know better next time.
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October 2023 by Mimi Sharpe
The three stars are for the four new tires I bought and were installed quickly and efficiently. I have always thought this store was great -- their staff, the efficiency and professional attitude of said staff. But the lack of five stars is because today I'm not a happy camper. In addition to the four new tires, I had them install new windshield wiper blades. Into about 20 minutes of waiting time, the manager of the store came in from the bay and called my name and said "I'm afraid we have a problem." He was smiling while he said this, which confused me, but I asked what the problem was and he told me while installing the wiper blades a staff member had cracked my windshield. He quickly handed me a card with the claim number on the back and a phone number of the insurance company that covers America's Tire Stores and told me they would call me within 3 days (and to call them if I didn't hear from them in 3 days) to set up a place I can take my car to have a new windshield installed. He then said he was sorry and returned to the service bay. It appeared to me that "I" have a problem and he was happy to dispense with it. When my car was ready, I found four cracks running about 4 inches each vertically from the bottom of the windshield and they were still traveling (getting longer). I realize mistakes happen, but now I have to wait to hear from the insurance company and then rearrange my week to take my car to a shop to have the windshield replaced with no compensation for my time or trouble other than a rather unconvincing "sorry." At the very least he might have offered to pick up the cost of the wiper blades. I did not expect to have another service problem after buying four tires and having them installed. But in future, I will never have this store install anything but tires. They also need to take a course in how to handle customers when the staff has screwed up. Smiling and informing the customer of the damage quickly and without sympathy is not acceptable behavior.
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October 2023 by lorraine schmidt
My always good experience with the Arden Way, Sacramento, shop was exceeded yesterday. I stopped in for a tire-pressure check and to replace one wiper blade. Adam couldn’t have been more pleasant and helpful despite my showing up near closing time. I left with full tires and 3, not one, new blades which Adam replaced on the spot after he offered me a deal I couldn’t refuse: ). He was awesome, and I can’t recommend him - or this shop - more highly!???
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September 2023 by Gary Fukui
Good and fast service. Emily I believe that is her name was very good. I made an appointment. Got there early. Was out the door close to when my original appointment time
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September 2023 by Suzanne Floyd
We have multiple vehicles and get all of our tires here tires here. The service is top notch and they usually finish way before the estimated time. Today I accidentally arrived an hour early but Francisco was able to help right away. We’ve have had all positive experiences here :)
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September 2023 by Michelle R.
Another issue calls for another stop at a different America's Tire. We had to make a detour while we were out in Sac area a few weeks ago. Tire pressure light came on while we were heading back home. Had to search on Yelp for the nearest location and this place popped up. We headed here before heading home. Once we arrived parking was already full but we were lucky enough to find one parking spot left. There was hardly any line when we arrived. We did a walk-in in the afternoon around 2pm and we were helped right away. The wait to have service done is about 1hr or 1hr 30min but the wait didn't seem that long. My boyfriend ended up getting warranty for tires at a different location so we only had to pay $28 to renew the warranty that he had so he got a new tire for free.
