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September 2024 by Abushi Investments
We own a fleet of NMENT vehicles. We take all of the cars here for oil changes, brakes tires and all repairs. Very happy with them
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September 2024 by fathi abboushi
I’m so happy I found this place. Very trustworthy. Pete and Wakir are the best of guys. Pete explains everything from what’s wrong with the car & on how to fix it and how much it’ll cost. No BS. Wakir is a certified alignment tech. They do it all too…trannys engines suspension and much more ….
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August 2024 by Nikolay Marchenko
0 stars!
Overall, the price was higher than in other places (250 to 180), so they overcharged me
They did alignment to my 2017 Tesla model S on 6/15/24
I went back to them on 7/22/24 and told that I feel that alignment is not good (the car was moving on the highway without moving the steering wheel, and I felt vibrating in the right front wheel)
The guy told me that my car is salvaged and that they did their best (so he refused to look at the suspension)
After couple weeks the metal noises came out that front right part of the suspension
8/20/24 I came to other shop for the inspection
The other shop found that the previous hadn’t tightened the alignment bolts on the lower control arms (that is why I had bad alignment and metal noises)
So I had to do another alignment (again), spent extra time and money
After, I got back to them and asked to refund me, because they did a bad job
They told me that last time 7/22/24 (they offered me the inspection - and I refused) - that is not truth, they didn’t
After the guy told me that they didn’t touch these bolts (then how did they do alignment?)
And after he told me that the second shop is not official, and I could asked them to write that so I can be refunded - what?!?! (So he told me - that I did fraud)
I spent 250 dollars, than, “I decided” to spent another (40+180=220), to get 250 back?!?! So stupid
Finally, he told me that he has a family, children and he needs that money…
I mean, I have two children also, and I had to spent extra 220 dollars because they did their job bad!!!
I will add photos to prove my words
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August 2024 by Mendel Gerstein
Stay away from this place, when u love ur car.
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June 2024 by Alena Zaruba
awesome
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June 2024 by Smokealicious
Wow I'm very impressed with their honesty & professionalism on how they run their shop. I felt welcome when taking my vehicle to them & how they handle my vehicle with care.
If you are sick and tired of shops who rip you off . Well I have the best Auto shop for you to go too & make them your # 1 place you will always take your vehicle to . Hands down & all thumbs up ? ?.
I am so glad & happy I finally found an Auto shop that actually cares about their customers & their vehicles too.
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May 2024 by Jamila Mopehthomas
I've been going here for over ten yrs. now I know almost the entire immediate family ?. Super nice understanding and best service ever. I recommend 100% I also like that the same mechanics work on your vehicle they don't let anyone touch your car the same person who has the most experience in that make and model.
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April 2024 by Mely Lemus
Had my car serviced here today and had a wonderful experience I don’t know about cars but they explained everything to me and had me in and out very quick. Will definitely be coming back!! Thank you for the great services :)
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April 2024 by M M
Broke the entire Nissan the place is a chop shop don't go
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April 2024 by Kassem Kassem
I went one morning to get my car repaired. A man named Bete greeted me with a wonderful smile, which made me feel comfortable. After I told him about my car problem, he and another person immediately inspected my car. After that, he spoke to me in detail and answered all my questions. He is a really wonderful person and the repair prices are not expensive. Thank you very much. I highly recommend it
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March 2024 by Paul Zenone
This is the only place I will bring my vehicles. They are so transparent and timely. I care a lot about my Denali HD and the techs at American Auto Care know how to work on Diesels and treat my truck like it's their own. Can't thank them enough!
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February 2024 by Eddie Wheeler
I've been going to American Auto for around 10 years and took my 2015 audi A7 in for an oil change. and i brought my own oil filter and new drain plug but got the wrong oil. and asked the shop Forman to inspect some hoses and to see what was flapping around under the car while driving and to check for any oil leaks cause he worked on my car before and knows more about my car and i asked the shop Forman to let me know how much everything would be but the new shop owner decided to send the shop Forman to lunch before finishing up with my car and then had the nerve to ask me what was going on with my car when I didn't even know yet and refused to call the shop Forman to find out about the hoses and what was flapping around while driving and then the owner decided to charge me double for the oil then what I already had paid but this isn't even about the money it's about the owner sending the shop Forman to lunch before finishing up with my car and then refused to call the shop Forman to find out what is going on with my car to be able to let me know how much the repairs would be and instead he expected me to wait or come back so now ill take my car to another shop to finish the repairs so he can enjoy that little 85 dollars cause I won't be going back and will take my business somewhere else who has respect for my time and money
UPDATE: After getting my oil change on 1-21-24, my oil light came on 2 days later, so I thought maybe the shop didn't put enough oil, so I added 1 qt of oil. And then 2 days after that my oil light came on again and this time I noticed fresh oil under my car so I thought my oil leak was getting worse so I put One more quart of oil in my car and then the next day my oil light came on again. So this time I took my car straight to a different shop. And found out that American auto did not tighten my drain plug. And was the sole purpose of my car loosing oil And the other shop did not find any other leaks. So American auto.
Almost had to pay for another motor. Thanks to the new owners disregard and respect for me and my car and Had I not caught it in time, and I don't blame the shop Foreman that was working on my car 1 bit. Because he was told to go on lunch before finishing my car. And The owner did not check it. Cause if he did, then my car would not have leaked that much oil.
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January 2024 by Vee Chapman
Great service from everyone. Pete and Rodney made me feel like family. I felt very comfortable leaving my car for service and the pricing was very reasonable. I finally found a new trustworthy auto shop. Thank you ?
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December 2023 by Hamza Khan
Waqar and Piero were really friendly and helpful with setting up my appointment to have my Acura serviced. I’m glad I gave this shop a try because it’ll be my go-to spot to have my cars checked out! Great prices and amazing service!
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December 2023 by Doug A.
I came in for an oil change and the new management was extremely helpful and friendly. They taught me about my vehicle, gave me a full breakdown on the work being done, and left me feeling like I had a new vehicle! They even gave me a FREE alignment with the oil purchase! Highly recommend this shop because of their new management and great value!
