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January 2024 by heidi reaka-lim
I live in midtown Sacramento and had our storage unit for 7 years before moving it out and everyone here is very helpful and all my belongings stayed safe, dry and in the same condition, thanks everyone!
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December 2023 by Stephen Cahill
Kevin(I think) helped us out with some paperwork and sorting out our storage unit even though he was on his lunch break and there was a power outage. He was a kind dude and very helpful—I’ll definitely use this storage facility again when I need one.
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November 2023 by Tyler Woods
Very helpful and kind staff, and easy facility to navigate. Kevin was exceptionally courteous and always responded quickly to any questions we had.
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November 2023 by Jacqueline Spagener
Really was satisfied with Kevin's customer service. A people person, worked with me to get the right size for my holiday needs.
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October 2023 by Derrick Yee
Really impressed with this storage place. It is super close to my home which is a plus. Staff is super friendly and helpful. Initial rental if done on-line is easy and saves you a few dollars. I was surprised at how reasonable the rates are considering it is in the Midtown area. Love the vintage 100 plus year building. I would suggest and I will plan to use the place during the off hours during the week, versus weekends, because they only have one loading dock, and one freight elevator for the entire building. Also, the place seems very secure.
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October 2023 by Isabella Marshall
The manager on staff was so helpful and patient. Would recommend.Just adding to this 3 months later. This has been a super pleasant experience. I have been impressed each time by Andy and Rayanne with their ability to go above and beyond in customer service.
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August 2023 by Misti C.
Andy was the best! Very accommodating and kind! The elevator is huge and this makes moving on the upper floors, so easy! Thanks Andy!
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August 2023 by Joyce Bowman
Easy to move in, easy to move out. Thank you for keeping our belongings safe! We will definitely use them again if needed!
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August 2023 by Manuel Nevarez
I really like this place. Staff is very professional and the rental process was quick & easy.
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June 2023 by Mikke Olg
Just getting to the office is like a maze, so you would think the prices would reflect that issue it doesn't, my unit leaked water and destroyed electoral equipment of mine and other stuff, staff/ manager (A) said it was my problem that the building leaked, I should have had my own insurance on the building. So I was moving out and asked if I could use their garbage cans to throw the stuff that was damaged by the Water damage, said NO AND THEN SAID HE WOULD CHARGE ME $49 PER item that was destroyed. So I moved OUT AND WOULD NOT EVER GO BACK TO 21ST & R EVER! UNIT B-37 leaked and looks like to me black mold.
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May 2023 by Jenniffer
I used this storage for a year. They always kept me informed of any issues. Staff was helpful. Andy ,the manager, is professional and friendly. The facility is clean.
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April 2023 by Phoumy Sayavong
I've used them twice and have had very good experiences. They were helpful when I call for assistance. They offer carts and a convenient loading dock to unload or load. The only inconvenience was the narrow and small parking space to maneuver a U-Haul truck around.
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April 2023 by Paul Donahue
I rented space here for ten years. Throughout the entire time the staff were always helpful and responsive to any questions. Andy in particular has always been friendly, helpful and professional. I recommend this facility
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February 2023 by Joe & Melissa Damiano
Andy was awesome! Very thorough and detail oriented. He even shared some of the history of this old cool building. Great local storage option!
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January 2023 by Malali LeilaaMarjan Kakar Beideman
Where to start there is a lot of good qualities about this establishment or business. I have been a customer since 2015 and going. ?. Great eemployees units are clean roomy immaculate good location. The staff is friendly very courteous punctual reliable Great people especially Andy and Madison and Carrie "hope the spelling is right". Keep up the great work. Cheers.
