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October 2023 by Kevin Taylor
Don was a wonderful guy who made a stressful situation much better, and I made a new friend in the process!
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October 2023 by Terry White
Mountain experience makes a big difference period and they have it
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October 2023 by Angel C.
This place is horrible! They has me waiting for over 3 hours on the side of the road. Then when Bill showed up he acted like he didn't want to tow my car down the mountain. Bill told me that he was going to put my car on the truck. So I figured we could just meet him down the mountain at the shop we agreed on.When I got down the mountain I got a call from Wendy telling me that they weren't going to tow my car because the driver didn't have my keys.There wasn't any reason the driver would need my keys. My cars stick so it doesn't need to be turned on to go into gear.Also the driver could of called me before I was down the mountain to ask me for the keys but he didn't!This place is horrible an I wouldn't recommend them at all.Because of them my car was left on the side of the road unlocked with all my work tools inside. Now I'm missing my $500 vacuum thanks to this place!How could you do a woman all alone in the mountains that way??
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September 2023 by Steven P.
After fifteen years, I finally did it: locked my keys in the trunk of my 2008 BMW in Lake Arrowhead, an hour and twenty minutes away from the spare key at my house in Pasadena. Sebastian from Don's tried every trick in the book to unlock it, and even called a few other people, including a local locksmith, to see if anyone else could come up with a suggestion. We were finally able to get ahold of BMW in Riverside and were told that because of the age of the vehicle they couldn't send a remote signal to open the doors and the only option would be to tow it to their dealership or back to a dealer in Pasadena. I called my saintlike wife, who heroically cancelled a hair color appointment to drive from Pasadena with the extra key, and Sebastian felt almost as bad as I did. He could not have tried harder or been more sympathetic. It was greatly appreciated.
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September 2023 by Jeff L.
Stole 900. Bucks from me.My supposed new Subaru fuel pump was never done. Car broke down again the next day. AAA did nothing to help. Both are now on my eternal payback list.
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August 2023 by Ona W.
I had a flat tire and no spare. One of Dons employees came in a very short time and towed my car in.My tire was repaired and price was very fair.I would recommend Don to my friends.
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July 2023 by Haylee S.
I had a flat tire on my trip in Running Springs, I called AAA and the service man came out to put my spare on so I can drive to Dons to get my tire patched up. Everyone there was super helpful and very kind, I definitely recommend to anyone in the area especially for emergency situations. I made it home safely and I've driven over 200mi on the patched tire it's still in great shape!! Thank you again!!
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July 2023 by Chris Berman
Don’s Auto is great. They assisted with my overheating car with the utmost care and knowledge.
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June 2023 by iron lotus
I'm a running springs local and they've always taken good care of me.
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June 2023 by Denise F.
My keys were locked in my car with the car running and my cat inside the car. An extremely stressful situation. It took less than a minute and the technician was able to unlock the car. I will forever be grateful and will patronize this establishment any chance I get! Cannot say enough positive comments for this business. Thank you!
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June 2023 by Eric B.
Blew out 2 tires on the mountain on a Monday at 530pm, trying to get back to San Diego. All shops were either closed, not willing to help because of distance, or just gave me the runarounds. Dons auto came through in a clutch situation, as I was stuck by snow valley with my son and pregnant wife. Juan picked us up, dropped us off at a hotel, and took my truck to dons garage. Even though I had to wait til the morning, the assurance and professionalism they showed really took a huge weight of anxiety off my shoulders. Thank you all at Dons Garage!
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May 2023 by Rudy Cabrera
These guys did a knock out job in record time for a price cheaper than what the internet gave me as estimates. 5 stars!!!Service: Brakes
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April 2023 by JIMMY TRINH
Wendy is the best person there! She will consistently make sure you’re going to get your tow and is transparent. Would love to do business with her again.
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April 2023 by Scotty Harvey
The worst service ever. They lied when they said they couldn’t get up the driveway. Then they said they didn’t want to damage the Tesla so they just left. They should be dumped by triple aService: Car towing
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February 2023 by Richard Mulvey
I broke down in a real bad spot and they were on time to tow my SUV they dropped me off at my house and took my SUV to their shop 26 miles away and fixed the problem that very same day and called me to come pick it up and I couldn't make it that day so the next morning my roommate dropped me off on her way to work and left me at the wrong shop 20 miles away from Don's auto and I called them and they sent one of their drivers to pick me up and take me up the hill to get my SUV on the coldest day so far this year and he was a professional driver believe me because even if my roommate would have tried to take me there we would have wrecked thank you Don for saving the day at believe me this place is top notch and if I could give them 100 stars ? I would..sincerely Richard Mulvey ?Services: General repairs & maintenance
