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November 2023 by hui g.
I made appointment for my parents for Covid -19 vaccine at this store, my parents are 86 and 87 years old, they don't drive. When they arrived store on time, the pharmacist ( Angela) refused to give them vaccine because they did not bring their old Covid -19 vaccine card. But on their website post : Regardless of previous vaccination history, the CDC recommends a single dose of the updated COVID-19 vaccine for most people. Later they found my parents vaccine history on their system, but she still refused to give my parents vaccine, just because they didn't bring vaccines card. My parents have to walk back and forth for vaccine which is not necessary at all. She is not qualified to be a pharmacist, she abuse these elder patients by her power. If you experience similar situation or any problems, please report her to California state board of pharmacy.
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August 2023 by Josephine T.
I don't even know how Carl became the manager at the Walgreens Pharmacy but he is hands down the rudest most condescending unprofessional human being I have ever dealt with. Idk if they just hire anybody or what but he exuded no sense of sympathy, professionalism, or yet alone, morality. He lied to cover up the mistake of him and his pharm tech and after me complaining of about the experience they put me through, he asked "ok are you done now?".. the words and the attitude that came out of his mouth were utterly degrading.Backstory: they gave my prescription to someone else & instead of apologizing for the inconvenience, he tried to tell me that he thought I gave consent to do that.. with no proof. Completely against HIPAA. He gave out my full information and whole prescription to someone who was not me. All I wanted was an apology but instead he blew it out of proportion, and I will now be escalating this to corporate.
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July 2023 by Maria H.
do not purchase any gift cards of any kind from this store....i purchased a gift card for target from this store. a couple weeks after i gifted it to my friend she called me and told me it had no fundfs. ( i was embarrased and annoyed). i called to store to let them know and they said i had to contact corporate becuase there was cothing they could do. after 3 months of dealing with corporate( emailing eachother back and fourth) they said my case was closed becuase the funds were in the account. called target to check gift card balance and they said there was no money in the card. called walgreens again and they said that my friend, the person whom i gifted the card to could call and complain. long story short nothing was resolved and i ended up loosing $100.
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July 2023 by Rachel T.
Came by to pick up some pictures that I ordered and they were ready to go right away. I ordered ahead of time on the app so that way there was a smoother transaction. Quick and easy.
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June 2023 by Jo H.
So I finally got the rude cashier's name. Still the pathetic nasty lowlife. Her name is JUDY!No greetings whatsoever not only to me but also to 5 other customers that came into the store after me. I was the ONLY customer when I walked in nobody was anywhere near the cash register, I recognized her the immediate second I saw her. I walked up to her to let her know I have a photo pickup. "you can wait over there" were the exact same words that came out of her mouth. Not very nice but I wasn't expecting her to be, I just wanted my picture and got out of there asap so I don't have to deal with her nasty attitude. So I went over to the photo counter, after she was making pa on the phone she came over and asked for my name which I gave her. She then without saying a word walked away and attended another customer that JUST walked into the store at the cash register. She then walked back to ask if the order was under another name. I told her no, but it's an 8x10. She rolled her eyes like she had never heard the word 8x10 before. Then I said "it's an 8x10 photo". Surprise surprise she rolled her eyes AGAIN! and for the photo, rang it up and handed over the receipt without a word. This lady needs to stop working at any place that's customer service related. She's clearly extremely unhappy about going to work let alone doing her job. I'm Asian and I expect less than nothing about customer service. They can be cold and blunt and I wouldn't be bothered but I can definitely tell when people are being rude with all these nasty faces and gestures that they're showing. It's 9am in the morning Judy! The day just started!
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March 2023 by Joseph T.
They really get caught off guard with the random traffic in the store during the mornings. You usually see one employee cashiering , and the mana get tries to go around packing online orders and often time you just have to "wait" and just "wait" some more. I guess it's the way life is if you shop at Walgreens. Tough business
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March 2023 by Daniel R.
so many things all in one store! Seemed chaotic, but the store was clean. I found what I needed an at a great price. Its a great neighborhood store with friendly staff. I wish the pharmacy was 24hrs.
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February 2023 by Way Out west (Intensify)
good place to buy medicine
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January 2023 by Edgar Urquidi
La atención de la Srita de Farmacia
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August 2022 by Catherine M.
This is for their Photo Department. I picked up my (2) Photo Book orders on 08/21/22, Order around 7:30 PM PST. When I created the photo book, I used a specific template that was also specifically part of the feature when creating a photo book from Walgreens.com.The color theme that I picked has a light brown color themed and when I picked up my photo books, I noticed that the background with white circles turned out pink and there are about 5 pages with this pink background. The photo book that I made are gifts for my brother and sister and the photos are from our Dad's funeral.When I got home, I called the store informing them that the color turned out pink. I spoke with Christine and she told me to give her a couple of minutes, she will do research and she will call me back. Christine called me back approximately 5 minutes after and she mentioned these exact words, "they print as-is and there is nothing they can do about it.I informed Christine that the background that I used is NOT something I personally uploaded. The background was something that was included in one of the featured templates when creating a photo book online. When one of the toners is out, let's say the Cyan is out, it will pull the color from one of the toners available, which could be Yellow, Magenta, or Black. I explained that to Christine but she didn't seem to understand it. Christine's exact words to me were, "Contact our Corporate, maybe they can give you a better offer". I tried filling out the Contact Us form on the Walgreens website but it seems to be down.These were printed from your company, so how is it that I'm being offered a discount for a mistake that I did not even do? She does not seem to understand how important these photo books are for me and my family.It's a funeral for a man, for my Dad, why would I pick a pink color for it? She also viewed the photo book herself and did a test print and it came out pink when she printed it herself, sigh. I asked her to re-print them for me but she said she can't do it, all she can do is offer me a discount. It's a company'stoner issue, why don't I deserve a re-print of the two photobooks that I ordered, it just doesn't make sense.
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August 2022 by Rusdi Marpaung
Ok. Comfy and complete
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August 2022 by Stanley L.
I always thought Walgreens is a tad bit classier than Rite Aid or Sav On. But Walgreens needs to do online integration better. TWICE I saw some deal on Slickdeals, went to place the order for pickup at Walgreens. They confirm your order and cancels it later on. What is the point of it all? If your inventory system can't deal then I'm sorry man game over. I don't got time to be shopping at Walgreens no thanks
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May 2022 by Ray M.
Keeping it real. Made a online appointment for a free Covid test for myself and my 14-year old daughter after we had various symptoms. Most locations charge to test or very challenging to make an appointment. Walgreens made it very easy to make my two appointments for the following day. Instructions on what to expect and what to do, where to go etc.. were emailed to me within minutes of making and confirming our appts. Everything was done via the drive-thru pharmacy. The entire process took fifteen minutes and the employees were extremely kind, professional and knowledgeable. Thank you Walgreens.
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April 2022 by ZafiroSpeed - ReVinyl net
Walgreens is Walgreens where are you go weather being California or Arizona it's all the same
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January 2021 by Em D.
Awesome customer service in the Rowland Heights store. Rachel is so kind and helpful! Would come back.