-
January 2024 by Jessie Nevarez
Outrageous prices
-
October 2023 by Dominic S.
they have four self checkout registers ALL CLOSED lines are long and SLOW minimal customer service seems like target want to prevent theft but at the cost of these long lines ill take my money elsewhere
-
September 2023 by Tammy T.
Jaqueline, Jaqueline, Jaqueline. Why were you so angry today? I hope your day eventually got better because you certainly ruined mine with your nasty attitude. My daughters ordered a birthday gift online for their grandma to be picked up at the store. There were a young Asian man in front of us but I didn't pay much attention to him until I heard him raised his voice a bit asking the cashier Jaqueline, "Why are you treating me this way? Why are you accusing me when all I wanted was to return two chap sticks that I accidentally purchased the wrong kind for?" - he seemed noticeably upset, while our "sweet little" Jacqueline unapologetically took $8 from the cash register and literally threw the money down the counter and started to mumbled to herself while that young man walked away extremely angry. Our "sweet" Jaqueline then proceeded to throw some items into the go back area before turning to me. I nicely informed her I had an order pick up and she literally cut me off while taking out her scanner and without looking at me, sarcastically said "Un Momento, por favor". I was quite shocked as it was obvious my children and I are Asian so why did she intentionally speak to us in Spanish? Instead of getting upset, I said "Gracias" since she decided to play the language game. She then looked up at me and said in English, "I do not know any other Spanish words besides what I just said". She then walked away. She walked back with my item and while handing the item to me, I wanted to ask her if I could get a gift receipt but I couldn't even get my sentence out because when I said "I am sorry, can I .." she cut me off and said "No" and walked away. I said, "Excuse me?" In which she responded" You wanted a bag right? No you can't, you don't get a bag for this order, but if you want one I can give you one". At that point, I was livid. I asked her for her name and she didn't provide it to me. I was able to get it from her name tag. How can someone like her still be employed? If she hates Asian people so much, she should transfer to another location since Rowland Heights bordering Puente Hills are mostly of Asians. If she doesn't like her job, she should quit because her bad attitude ruins people's day. I've shopped at Target for over 25+ years and I can honestly say she's the worse employee I've ever came across. She's just terrible and I hope after I contact the corporate office to file a formal complaint, they could offer her some retraining on customer service.
-
September 2023 by Nathan H.
I haven't done a store pickup here in a year or so and forgot that i always avoid this store because it takes forever to get help. In addition most of the time they have to grab my order from a different storage area which takes a few minutes vs other locations. This time around there were no employees to help 4 of us in line at the service desk so after two minutes of waiting I left the store after buying some Kleenex. I typically buy pharmacy and cleaning stuff and most things are overpriced but stuff I can grab now if I have time to wait in line but this time around I've had it with the lack of an associate to help anyone. I don't like being held hostage when I already bought the stuff but there's no associate to grab it. I suspect I might get better service with Drive Up instead sadly. If I have to goto Target I'll go to Walnut or La Habra instead.
-
September 2023 by Ricardo L.
If I can give zero stars, I would. Service has always been good when I come into this target. Selection has also been consistent with variety. I come in because value is always top tier. I have been bringing my service dog inside the store for years and have not gotten a complaint nor been told to not do so. Today, September 5th,2023, I was asked by a male employee by the name of Grant who worked assisting the self checkout area, if my dog was a service dog. As I recall, customers have always been able to bring their pets into Target without getting scolded. Whether a pet is a service animal or not, employees are not allowed to ask customers if their pets provide such services to their owners.
-
August 2023 by Lolys C. D.
Very bad customer service from the cashier, very rude and unprofessional as well as security guard, you get treated like criminal. Instead of helping you out.
-
August 2023 by Marry BestFriend
The last three times I've shopped here, I've gotten heat exhaustion symptoms from them having their air conditioning set with the indoor temperature so warm your body gets sick.
-
August 2023 by Jeremie A.
This is a review of their online purchase and pick up service at the front counter. Ordered the new Legend of Zelda Tears of the Kingdom and a Nintendo switch pro controller on their website which they had limited stock. I was able to reserve these items right away and within 1 hour of placing the orders online, I got a notification that they were ready for in person pick up. The line for the service desk hasn't been too long since the past 3 times I've visited despite this being a major target hub/store for Rowland Heights. Staff was friendly and helpful. When picking up your item; make sure to have your ID and your barcode from the target app (preferably) since it makes the whole process easy and faster for both the employee and for yourself. The price I paid for these items were of good value and in mint condition so can't complain there. I'll definitely order more from this convenient service for any of my gaming needs!
-
August 2023 by Ruth G.
Don't go to this target if you are a person of color, I am Mexican and almost every time I shop here one of the security guards follows me around the store. It's not even just me I talked to an Asian man once who was upset they were following him and his wife and the general manager did nothing.
-
June 2023 by Katie L.
Why does this target always seem never stocked much in the food aisle? Every time I try and come on Saturday or Sunday, everything seems swiped almost bare. While when I go to Walmart , it never seems bare at all! Pleaseeeee target, get more items!
-
June 2023 by Ann T.
This store will continue to be as horrible as their management team. I've never been yelled at by a grown man for seemingly no reason. So here's the story: myself and a friend go in to buy starwars trading cards (yes starwars I know ) I didn't feel like purchasing them because honestly had no idea what they were. My pal buys one pack and open in the car. I think they're neat and wants some of my own but the manager has different plans. He said he can't sell me any cards because I have already entered the store before (what the F?!) yes I'm not joking he says this to me and I was very confused. I ask him why and he tells me because he says so. I am a female in my late 20s and this man is treating me like a little kid lmao (no there were no signs stating limits or once you leave you can't come back in ) In short: don't go here, The tallmanager I think Daryl was his name is insane and runs the store like a prison guard. And no I never did get to buy those cards He told me no and I stood there in shock and then he proceeded to yell at me to leave the store lmao I'm still in shock honestly
-
May 2023 by Alex Grizzly
Love thus place I place my order on line let them know what time I'll be there they bring it right to my car .
-
May 2023 by Joe A.
Poorly stocked. Super busy. Middle of the afternoon when everyone is shopping after work, there was one register open. Manager wandering around aimlessly, pants sliding down. Finally comes over. Instead of hopping on a register he directs people to self check out - who obviously don't want to use the self check out. Please redo this store. It's sad that such a crappy store exists in this otherwise nice neighborhood.
-
May 2023 by Jazmin D.
Absolutely pathetic to have this as our local Target. We shop here so often, and heavily rely on their Drive Up option. With a toddler, full time jobs, and the hustle and bustle of life, Drive Up is supposed to make things more convenient. But this Target does anything BUT that as they frequently exclude our items resulting in another trip or hoping the return goes through on their app.
-
May 2023 by Erica B.
Came in and out for gain & cleaning supplies. They had deals on the cleaning supplies
