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“I give Golden Bank, Rowland Heights office a five-start rating because their customer services and online banking services are outstanding. I am extremely happy to have found this bank for my business transaction needs.”
“I opened accounts with Tina Hsu many years, she takes care of all my accounts like her own. She is so professional, caring and knowledgeable. I will follow her whichever bank she will works with. I am so appreciate and satisfy with her service. I will highly recommended to all my friends to her.Jamei Beck”
“I applied for a loan at this branch. They are very meticulous and responded to all my questions promptly, making customers feel that their funds are safe and knowing exactly where their funds are going. This is extremely convenient for us Chinese. I am grateful to East West Bank for giving me a loan that has allowed me to realize my dream of owning multiple properties.”
“My first checking account and I was hesitant at first because there are so many choices for me to choose from. However, since I have Citibank credit card I thought I will give it a try. I was assisted by Ken and Kevin, both were so nice and patient and explained everything to me in detail and have me set up online banking and Direct Deposit. I walked out of there very well informed.”
“Relationship Banker Karen Meng is a friendly and efficient representative. Provided great customer service and patience to my parents when they went in to cash their saving bonds.”
“The bank is still here and it functions very well! The staff are very friendly and there’s a nice security guard outside; parking space is never an issue and the staff are very competent and understand everything you tell them. They also pick up the phone and are very helpful there too”
“I received wonderful service from Curtis. He is very nice and efficient. He solved my ATM fraud case within one day. He is better than online customer service. Thank you so much!”
“***This review is for ATM use only*** I was in the Rowland Heights area yesterday evening. I needed to make some deposits at Wells Fargo Bank (WFB). There were 3 ATMs right outside in front of the bank. Very well lit which is great. Thank you WFB! It was late in the evening so I was constantly looking around to ensure nobody was lingering besides the people who are using the ATMs LOL. Surprisingly, while I was here making multiple deposits, there were at least 4 other customers who came by to use the ATM as well. Luckily, they came at different times so there wasn't a line. I normally don't visit the ATM at night... this occasion was indeed an exception! Happy Late Night Banking!”
“exceptionally attentive and available to our concerns. remembered us from visit to visit. why i will always give my business to a small regional bank instead of the giant banks.”
“Today I visited Bank of America for personal banking matters. Despite the long waiting time, their staff were all very courteous, especially Brian Peng, Vicky Gao and Xiyao (shijia) Pang.”
Open 24 hours
1501 Nogales St, Rowland Heights
Banks
“Our purpose for visiting this place was to initiate a business account, and Alex served as our banker. We are extremely pleased with his exceptional professionalism and services. Both of us are delighted to have chosen this location to conduct our business. Alex exceeded our expectations by following up with us to ensure that everything was in order. We extend our gratitude to Alex for his outstanding job!”
“Our purpose for visiting this place was to initiate a business account, and Alex served as our banker. We are extremely pleased with his exceptional professionalism and services. Both of us are delighted to have chosen this location to conduct our business. Alex exceeded our expectations by following up with us to ensure that everything was in order. We extend our gratitude to Alex for his outstanding job!”
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“This is the CTBC branch at rowland heights, CA. Hillcy Hsu explained the CD promotions to be me very clearly and was tremendously helpful in explaining the different options that they have.”