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March 2024 by Alfredo Perez
Rooms are okay.
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March 2024 by Anthony
Absolutely amazing staff I appreciate you all very much will definitely be staying again.Safety: Definitely felt safe and comfortable and this location. Will be coming back soon
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March 2024 by Da Vinci Zhao
The service attitude of this hotel is not good and the service staff are relatively indifferent. I suggest you choose carefully.
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December 2023 by Martin Ho
This motel is 100% DANGEROUS! Someone tried to get into my room TWICE. When I was sleeping, there is someone tried to get into my room TWICE. For the first time, it was about 4am. I do not know why they are able to break the door. Fortunately, I locked the swing bar lock so that he was not able to get in. The door is obviously opened but the swing bar lock prevent them to get into my room. The second time was happened 30 minutes later. After that, i called cops and then the cops come with me until I got into my car. IT IS DEFINITELY DANGEROUS. Dont come this motel if you read my comment right here.Safety: IT IS DANGEROUS, read my comment before you go this motel.
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December 2023 by AaronVtec803
Stayed here in and off for the better part of a year. Was in town , road past and it brought back all of the good memories I had here….. (2019-2020) Humble beginnings . Never had and issue and would always get to check in early. Stayed in my room and minded my business so never had an issue or saw any weird people everyone’s talking about. I guess if you mind your business, go to sleep and leave you won’t have any issues lol unless you’re looking for something to complain about.
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December 2023 by Chris Bane
this was by far the worst motel six I have ever attempted to stay at. I scheduled the reservation and a face tattooed man who resembled Hispanic gang member told me that he could beat my car in a race I said that’s cool bro do you want to let me get my hotel room now he got butt hurt because I did not want to talk about racing cars and specifically his car so he told me I was not allowed to stay at the hotel, and then I could leave this man had face tattoos and was obviously in Hispanic gang not only did I feel unsafe and unwanted. This is terrible for business. I will never ever come back, and I will continue to tell everybody about my terrible experience here.Safety: this seems to be a gang hang out for Hispanic gang members with face tattoos in this area. They work at the front desk and threaten guess if you do not play by the rules
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December 2023 by Jay
The front desk said she “upgraded” my room when I checked in. When I got to the room, theres has unfinished donut box with bottles of water in there. The bed has some hair, the room was not clean at all. But I put up with it, and stay there for 30 mins. And then someone was holding key tryna open my door and almost got in. So I figured out the front desk has signed me into a room that someone already lived in. Very awful experience. I would never stay in this place again!
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December 2023 by Dale Nerone
Very unprofessional, I arrived at 1:00 pm and was told I had to wait until 3:00 pm and then the lady literally checked someone into a room right in front of me after telling me I had to wait until 3. So I asked why and she told me that she could put me in a room with no TV. I said whatever and went out to eat. Came back at 3 and then she has the audacity to put me in the room with no TV. Then when i complained she accused me of having an attitude. Like yes, its your job to make sure the rooms are what people pay for! Do better.
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October 2023 by Nereida Gurrola
I would give no stars this hotel is very filthy and disgusting it smelled really bad and to top it off I only stayed one night and they charged me three and put the reservation to somebody else’s name after I left. Don’t believe staff when they say your reservation is canceled and taken care of. I will be reporting to proper authorities. Sad how these people take advantage.Rooms: Very bad. Filthy and smell of urine .Safety: Didn’t feel safe at all.
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October 2023 by Brian B
***Service: 5 stars. Nice and friendly staff. I had a lot of questions, and the previous hotel I spoke with was not very patient over the phone. But when I called here and asked my questions, Maricela was really patient and friendly. I decided to book on the spot rather than continuing calling various hotels. Once I arrived, Alex was also very friendly and informative when checking me in. Definitely wish more hotel staff were as helpful, patient, and friendly as they were.***Rooms: 3 stars due to inexpensive price, otherwise a 2. You get what you pay for. I had a single small cockroach that I had to kill in the bathroom, yuk. Hardwood floors weren't cleaned very well. Sheets at least felt and looked clean enough, shower was fine.***Location: 2 stars. I won't rate it a 1 star, as I'm sure there are worst locations where you would really feel your life is in the balance. But definitely keep your eyes about you. Several people standing around outside and around the hotel. Definitely double checked the deadbolt was engaged at night, kept the drapes shut the entire time, day or night. Depending on how trouble free things are when I check out tonight, I may or may not be back in the future. So far, nobody accosted me for money or anything else, but I do think it's not normal to have people milling about, outside the rooms, and in the parking lot. Also one of the nights there was some shouting and lots of noise outside as I was trying to go to sleep after midnight on a weeknight - not okay.
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October 2023 by Sharie Peterson
DO NOT STAY HERE IF YOU CARE ABOUT YOUR LIFE!!!!!!!!!where do I start so I checked in with me and my children and upon arrival sketchy people on drugs walking all around people selling drugs, all from the upstairs and downstairs just watching. So I checked in with my young children and as soon as we got in the room, the room was filthy. It was mold. I called the front Desk. They changed me to a different room across from the pool within 10 minutes I went to my car and two men walked up to me and asked me what I was doing there. They asked me what’s up what do I need so I called the front office I believe his name is Joey Joel he has glasses he work late graveyard shift, he said he’ll put it in the notes. I went back to my room there a fire at the pool …somebody tried to set a fire with a corona bottle and a towel inside and some lighter fluid and set it on fire at the pool one of the residents there ran out his room and put the fire out. I called the front desk. He said he’s gonna check the cameras. I asked him if he was calling the police he said no so then I asked him to go ahead and check me out immediately we’re leaving once again he said he’ll put it in the notes for the manager. Im walking out our room three strange people were standing in front of our door two men and a woman they asking for money i told the front desk again the same guy he said people are allowed to talk to you. I said it is late at night, you do not walk up to my room door and asked me if I have any kind of cash that’s not normal, he stated people are allowed to talk to you and say what they wanna say to you!!! SmhI told him let his manager know that and have his manager give me a call I want a full refund I have not heard from anybody. It’s been almost 2 months now no manager nothing. I called corporate corporate said they will get a hold of the manager. Still haven’t heard anything from anybody.
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October 2023 by Forrest Powell
Absolute filth! I’ve stayed in well over 1000 hotels in my life and this was worse than all of them. Pubes, dirt and bugs in the bed. I could feel every single spring, had to slowly roll on the bed to not hurt myself. Party outside my door all nightOnly good thing was the staff was nice and check in was quick.No blanket or comforter.Dirty floors, walls, everythingNo shampoo or conditionerAll my belongings reeks of that motel 6 smell, makes me want to vomitPayed $135, never again will I stay in a motel 6
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August 2023 by Dazendaze
This place is awful in every way possible. Police presence is common, ice, snacks, laundry machines rarely are working. Questionable people lurking around premises. Crooked staff and policy practices. The front office will put you on the Do Not Rent list for no valid reason and ask you for cash in order to remove you from it. Mattresses are old and awful with springs poking through. oftentimes there aren't towels at all, not even upon check in. The whole experience is gravely substandard and I would NOT recommend this location if you are from out of town or if you have children. There is a presence of folks from the unhoused community in and about the location and it's surroundings and while most are pleasant and well mannered there are a select few that aren't as is the case in just about all populaces/demographics. The redeeming qualities that I can verify as being factual are, free morning coffee (in office) and pets are welcome. I might add that during my last visit if you needed to microwave something it had to be taken to the front office and a staff member would then proceed to take it into a back room which is not visible from the lobby in order to cook it for you. That scenario doesn't seem particularly safe to me. If you question the accommodations and/or need anything other than what is in the room upon check-in you're likely to be met with a response such as "if you don't like it you can leave" Which doesn't mean with a refund either.
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August 2023 by GAME TIME
This is pretty much the best you’ll get for being a cheapo. The room are mediocre, the service is okay to straight ghetto. And make to look at your receipt before you leave because they will try to rob you. Beyond that, if you’ll still willing to take this thrilling ride, ask for room 263. It’s the best one there. NO MICROWAVES OR REFRIGERATORS in the rooms ?♂️
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August 2023 by Leigh Maxie
I'm writing this review in hopes that people will read and believe and cancel any plans on staying at this location (Rowland Heights). Accommodations outlined on my reservation were completely ignored. I'm disabled therefore I requested a downstairs room yet I was given an upstairs room and there is no elevator. My back gave out my first night stay and the toilet was stopped up. The ice machines were not working and hadn't been for days. The vending machines were empty. I made my reservation online a week prior and as always, I phoned the property to confirm my reservation and ask other questions pertaining to my stay. I phoned three days in a row and no one ever answered. No doubt because they didn't want to answer questions customers might have regarding their reservations or amenities.On both levels, drugs were being openly used outside rooms. Often times the perpetrators blocked the walkways while using drugs so you couldn't get by. Some of them looked like children. The staff is aware of all criminal activities and allow it. Most of the guests/residents are relatives or people they know. All staff and the majority of people staying at this hotel are Mexicans, several of whom are probably illegals. This property resembles a broken down apartment building that might be in Mexico, it's filthy. Gang members and druggies hanging all over the place.Amongst all the above, what happened next, what's prompted my lawsuit against the property owner is one of the criminal guests had his Rottweiler sitting at the top of the stairs leading downstairs. The stairs I used to get downstairs. The uproar that happened as a result of my complaining and the police phoned on me is something I have no intention on allowing this hotel to get away with. When the officers arrived, they spoke with the front desk staff first and then came to my room to speak with me. At which time they informed me that I was right, dogs are not allowed hanging around the facility and that my complaint was valid. The officers be were very familiar with this hotel as they receive numerous calls to come here. Trust me I've left a lot out but I recorded it ALL.DO NOT BOOK A RESERVATION HERE. BE FOREWARNED, IT'S A DRUG DEN FULL OF CRIME AND CRIMINALS AND THE PROPERTY IS DISGUSTING. EVEN THE STAFF IS PART OF IT.
