If I could give a 0 star, I would. No service, bad attitude. The banker has no professional knowledge of nothing. No matter what you asked you only get an answer "I don't know". How would you do business nowadays with this kind of banking service?! Don't even bother to open an account with them, stay away.
From First General Bank Administration Office
First General Bank (FGB, 大通銀行) is an independent and locally owned community bank. Most of its shareholders are members of the community with significant ties to the FGB's service area.
As of December 31, 2021, First General Bank's Total Assets exceeded $1.25 billion, with five branch locations spanning the Greater San Gabriel Valley, Artesia/Cerritos and Orange County.