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July 2024 by LINDOL “Animal” ATKINS III
This is where I buy all my shoes they're cheaper
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June 2024 by Renee Castillo
Lots of great deals. Clean store and workers helpful
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June 2024 by Sandee Duckworth
Everything I go there always friendly and helpful ? I recommend this store
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May 2024 by Paul Rrodriguez
Great service and great prices
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May 2024 by Freddy Mendez
Sales people were at the checkout counter talking, which is fine, but I asked about wrestling shoes. He's showed me , but I had to call him again to help me out. It looks like he was in a hurry to get back to his conversation instead of helping me out.
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April 2024 by John Mccombs
Very helpful, good prices attentive of I was looking for, good job ?
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April 2024 by zhongmin wang
Complete range of goods
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February 2024 by Faith E.
Came in here to buy a pair of shoes for my daughter. The customer service was decent for me and my husband, but not so much for the person in front of us. The customer in front of us was smiling and asking questions and even thanked the clerk for walking her through the payment process. The clerk seemed inpatient and was not polite at all. Being kind and having patience is so important specially, when you're helping an elderly person. By reading the comments below this seems to be an issue. Upper management invest in your employees. Train them to be welcoming, patient and friendly.
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February 2024 by Eliezer S.
When I came, all of the staff were enerving. In fact an off duty worker went into a long diatribe with an on duty worker having me wait 5 minutes to ask for a particular item with my friend. She was also rude to the brim as my girl friend reiterated. We will be contacting the store manager and total team to get her removed asap.
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January 2024 by Jay K.
I rarely write reviews on big box stores, because it's like writing a review on McDonald's. It's going to be the same wherever you go. However, when you're slighted, sometimes you just need to Yelp. Went to go buy a fishing license for the family. Asked a group of employees that were talking at the register if someone could assist me. The customer service person seemed annoyed at my questions about the purchasing process and started to raise her voice, so much so she caught herself and lowered it. My main questions were, if they're a minor how would they be able show ID? Does everyone need to be present? And can you purchase it online if you're not able to assist me? I don't think she entirely knew, maybe that's why she was annoyed. The kicker is she said I couldn't purchase online for the next day, the state would need to mail it to me. Welp, here I sit with one printed after purchasing it online. I realize this isn't a Big 5 thing, you can have a clerk that is having a bad day, or maybe a poor disposition. I will say this though, the only perks of going to a brick and mortar store is that you can go in, talk to a real person and ask questions. When you fail at that, well then I can see why Amazon is killing the competition. An app won't get annoyed and raise their voices at the customers.
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December 2023 by Adrian Ramirez
I recently visited this store with the intention of purchasing ammunition, only to be told that they couldn't sell it because it was too close to closing time. This policy left me frustrated and disappointed. As a customer, I expect to be able to make purchases during regular business hours, and being denied the opportunity to buy what I needed was both inconvenient and irritating. It's disheartening when a store prioritizes closing procedures over customer satisfaction. I'll be taking my business elsewhere in the future.
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December 2023 by Lucia Torres
I love there shoes
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December 2023 by Ivy Yin
Helpful staff helped me find what i needed. I was in and out in 5 minutes
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November 2023 by Carlos Guerrero
I liked it, it's small, I recommend it, I found it very well stocked, cozy and friendly people. I will return.,?
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October 2023 by Margaret
I go there occasionally, and occasionally I find something that is of good quality and not very expensive.
