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May 2024 by Madison Cohen
Managed here is an absolute gem. The staff we’ve interacted with have also been incredibly helpful and kind as well. We can’t thank them enough for helping us with our coffee maker issues!!
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September 2023 by Harpreet Cheema
I recently visited this store and was impressed by their extensive collection of items. However, I was disappointed with the attitude of the employees towards each other. They seemed disinterested in assisting each other and even made faces when approached for help. This kind of service is unacceptable, and it left a negative impression on my overall shopping experience. The lady ( Bianca- If i my saying the name right) did her best to help us but the other lady (Mary) and the guy seemed totally reluctant in helping her even though we were the inly customers in the store for an hour. I've decided not to shop here again and would prefer to buy from online william sonoma.
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July 2023 by Andres Solis REALTOR (myplacercountyhome)
Must have just been an off day at this location.
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June 2023 by Bill
This is an outstanding store. I always enjoy rummaging through their stuff. The employees are pleasant but not pushy at all. One of the employees offered me a cappuccino while I shopped today, which was nice. I didn't get anything today but saw a few things I was interested in.
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March 2023 by Andy Solis realtor (MY PLACER COUNTY HOME)
Must have just been an off day at this location.
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March 2023 by Butchie Campbell
They have quality products good strong materials everything is made well I have pots from there I didn't get past today I needed a tongs long ones it's great store
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March 2023 by Michael W.
I love Williams-Sonoma stores. This one is the same as most of the Williams-Sonoma. Very well organized. Excellent customer service. Carry a lot of good inventory for our home and kitchen. They carry some food items in the store, but much good quality cookware. I enjoyed checking out Williams-Sonoma every time when I saw them.
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February 2023 by Rico Lauren
Nice place..lots of merch...didn't have none of the stuff I wanted but I could get other things if I wanted..
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February 2023 by Bc Lee
Poor customer service. Manager was rude
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January 2023 by Judy K.
I'M NOT HAPPY! Why do you allow orders if items are not in stock? Now it's telling me I have to get an ecredit? why can't you return the money to my gift card? I tried to open my congratulations you have an ecredit, and my computer is telling me to go back to safety and not continue. I WANT MY MONEY BACK! SEND ME A CHECK IN THE MAIL! WHY AM I BEING INCONVENIENCED? DON'T ORDER FROM WILLIAM SONOMA!
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December 2022 by Tracey H.
Excellent customer service in a Saturday morning 2 weeks before Christmas. The staff are always helpful and nice. Good job! You could teach the rest of the mall a thing or two
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November 2022 by Chelsea Block
Bought the olive wood tongs for a pretty penny for my Le Creuset set. The wood cracked while in a drawer, used only twice. I called the main customer service and they referred me to the store. So, I called the store and they would replace if I went in person, but I live 2 hours away. Silly me for spending almost 50 bucks on something I thought would last a lifetime.
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September 2022 by Tony P.
The management is really terrible. The staff works hard and is very friendly, but it seems like the management has just given up. I wanted to purchase a set of utensils (at a set price) and they kept ringing up the utensils individually. (Set price is cheaper than individual)Management didn't even bother to help. Was very dismissive right off the bat and just kept trying to dismiss us. Left to go to crate & barrel
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July 2022 by Yolanda Balyk
Everything they sell is excellent.
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July 2022 by Judy Coffman
Great customer service
