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December 2023 by Alex Clough
This store is alright but for some reason every time I go there, the fridges arent working... making this a location i wont be visiting anymore because im tired of wasting my time. i might as well just go to safeway where I know the fridges are always working. Will update if they ever figure out their fridge problem.
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November 2023 by Ashley Liberda
Literally the worst walgreens ever! Do not send your prescriptions here unless you want the following:1) pharmacy to never answer the phone.... wait on hold 4 times throughout the day for over 30 mins before you give up! Yes, literally spent a total of 2 hours on hold today.2) the pharmacy app to say your prescriptions were denied when you have several emails from your doctor saying they were approvedSave yourself a HUGE headache and go to ANY other pharmacy than this one...Oh ya, the ONE time my call was picked up, the female said "hello", and immediately hung up.Called back and sat on hold for another 30 mins... yes 2.5 hours so far in one day. Still no resolution, no pick up and no prescriptions.I understand being under staffed but jesus, people are going to have heart attacks if they cant get their blood pressure medicine. Save yourself the headache!!!
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October 2023 by Jami Lauchner
Smells absolutely rancid. The employees do not seem to have an answer as to why the whole store smells but it is bad. Has happened on numerous occasions at this store.
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October 2023 by Cydni Comer
Took me three days to get someone to answer and then they were super rude and all over the place. However, The pharmacist here is super super helpful, knowledgeable and kind. Everyone else seems to be lost.
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September 2023 by Tim Q
When you come from the emergency room of KP with your 3-year-old ill kid to collect your prescription, you are met with a rude pharmacist who refuses to accept KP prescriptions. Despite having a lengthy conversation, you manage to convince them to let you pay out of pocket. However, your frustration grows as they keep you waiting for an hour before finally providing the medication from their own counter. In such a situation, it is difficult to find the right words to express your disappointment and dissatisfaction.
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August 2023 by Deborah Lane
First, I want to say that this store is beautifully maintained and super clean.Unfortunately, I go there for prescriptions. It’s impossible to get a prescription with less than half an hour wait. Whether you wait in line outside, or go in, you’re going to invest a big chunk of time getting your medication.Most employees are very nice, but one pharmacy tech is so caustic and abrupt that I dread having to deal with her. She cuts you off mid-sentence and makes you feel like an idiot.
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July 2023 by Jb A
What has happened to this Walgreens?I’ve been in the drive twice in the last 6 months & several times inside. The newish pharmacy technicians are outrageously rude! They are condescending and simply just difficult to even interact with. I’ve never been treated more rudely than when I’ve had to use my pharmacy. Do they train these jerks to behave this way at the the training for Walgreens pharmacy? Then you add the current state of this store into the mix & it’s appalling how rundown & sad this store looks now. Flashing blinking broken lights, phones constantly ringing & never answered. Lines of 7-8 + customers. Waiting at the pharmacy for more than 30-40 minutes! This location is a nightmare. A sad overlooked store that is in pathetic shape with disrespectful, rude, untrained staff & horrific customer service in the pharmacy!
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June 2023 by Jackie C.
Very rude and short over the phone. Long wait times at the drive through and over the phone. You can tell how short staffed they are by how they speak to patients over the phone.
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June 2023 by Adam Gracia
I must have gotten lucky, walked in, picked up my prescription and left. Even received a quick consult from the Pharmacist. They definitely do not have the efficacy or polite attitude found at most Walgreens Pharmacies. It’s strange, for this area this building/business appears very run down compared to neighboring businesses. It did seem like the only reason things went smoothly was because no one else was around. By the time I left a long line had former at the drive up window
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June 2023 by GGG G
People at pharmacy have no coordination and effective communication among themselves. Every time the guy in blue goes on a search of the order pulling all drawers visiting all shelves finally checking at the computer and says -"the computer shows is ready but I cant find, so i'm ordering now".I agree with all the single star comments provided. If time and health is precious suggest switching out of this pharmacy. Absolute waste of time.
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May 2023 by JR Sen
The wait times to pickup prescriptions at this location are horrible. Even the drive through which in essence is supposed to provide convenience and make pick ups easier or faster, take too long, sometimes longer than 30 minutes.
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May 2023 by Eddie Swanson
Worst service ever. Twice they called and cancelled two different orders of photos and business cards asking me to order from another location for unprofessional excuses. Avoid this location. Even when picking up your prescription make sure you have all day. They are really the worst.
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April 2023 by Angela Anderson
This pharmacy is the worst I have experienced. I get a text from them saying my prescription is ready, I go to the store, I wait 30-60 minutes in line, my prescription isn't ready, I have to wait while they fill it, they haven't run the pricing through my insurace, I have to walk them through how to do it, I spend 1-3 hours in process. This has happened every single time. Don't waste your time, find a different pharmacy.
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April 2023 by Jackie Whitten
Long waits even though being contacting that your prescription is ready. Hard to get someone to answer the phone. Staff has rude tone and isn’t really acceptable. Maybe some training would help? Usually people who are picking up a prescription already feel a little stressed or uneasy so for staff to be rude and not friendly or welcoming isn’t ideal.
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March 2023 by Christie O'Malior
There is always an excessive wait at the pharmacy. You can never just get in and out. Just waited in the drive thru for over an hour. Considered getting out of line but was blocked in by the point things got really out of control. Staff appeared unhurried and unconcerned with the long wait when they finally came to the window.
