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July 2024 by Teri Bates
Aaron was amazing! He was so knowledgeable and helpful from start to finish. Thank you Aaron for answering our questions and all of your help! Such a smooth process!
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June 2024 by Courtney McDonald
I came in to switch my phone service and add internet from another provider. Corban was the person who helped me.
We had some issues getting my phone number ported and my phone activated, but he really went through every option and even multiple Verizon agents to make sure that we had exhausted all options. The Verizon agents were not very helpful and actually made the problem worse. In particular, we had an agent manually port my number, but they neglected to tell me and Corban that there was an outstanding issue company wide that phones where not activating at that time. My phone number did get ported, BUT we couldn't activate the phone. We were both frustrated and ultimately I had to leave the store without service.
The next morning, I called him back at the store, and once we saw that the issue had been resolved, he went right back to work on activating the phone. We were able activate the phone with no issues, and it seemed to be working out well.
But then, I was having problems with my SMS messages, so I had to call Corban back. He helped me troubleshoot a few things, which didn't work out, but he got back on with a Verizon Agent, and they were able to assist both of us. Everything was resolved.
Corban was extremely knowledgeable, friendly, patient and efficient. Even though my transition wasn't the smoothest, his help through it definitely made my overall experience more positive.
And that fact that I did get a great deal on my services is even better. I was quoted services at a higher prices with the person I spoke with previously.
I definitely recommend going to this Verizon store for any help needed.
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June 2024 by Jeff M
I was expecting a long wait on a Saturday morning and that was not the case. I already knew what I wanted and my Version guy was on the ball, anticipating my questions and concerns, I was out the door smiling with my new pixel within 40 minutes.
Verizon gets top scores on all areas. Keep up the good work
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April 2024 by Sergiu Iurev
I was waiting for an hour in line(they said 10 min and they help…)just to be told to call 611 to solve my questions!
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March 2024 by Caitlin C.
Mila was absolutely amazing! She made my experience so much better from the first time I came in when I worked with Leah who was very UNHELPFUL & incompetent. Leah gave me false information. Mila was able to fix everything and I was finally able to get the phone I had ordered earlier that week but didn't receive because of Leah not knowing how to do her job. Thank you Mila for everything, I appreciate your help so much!
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February 2024 by Maggie H.
Not up to Verizon's usual standards and incredibly poor customer service. I just wanted to upgrade my phone and instead had to waste my time waiting for her to type up and highlight "quotes" for items I specifically said I wasn't interested in purchasing. Multiple times. I do not recommend this location.
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February 2024 by Hug H.
Tried to upgrade phone and they automatically added screen protector case etc and an apple watch which all added to the price. We never asked for these to be added on. Felt conned and left. Good thing we asked about the details on the estimate. Will never be coming back here. Very shady.
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December 2023 by Terry B.
Definitely worth my 30 minute drive to shop for a new phone at this store. Lisa was so helpful, friendly and polite! Customer Service is extremely important to me and Lisa was spot on! Rebate and sale items were a huge help. Caleb was also very helpful and pleasant. I highly recommend this Verizon location.
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November 2023 by Larry Rodrigues
had a great experience at this version I needed to get my son a new phone and the nice young lady helped us out so much I couldn’t be more thankful
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November 2023 by Kevin J.
In my recent experience with Verizon, Mila assisted me in smoothly porting my number from Xfinity. Mila's sweet demeanor and helpful attitude made the process seamless and pleasant. Her dedication to customer service is truly commendable. I highly appreciate her assistance.
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November 2023 by chloe w.
Would highly recommend this location! Came in because phone had stopped working completely and had the most stress free and quick upgrade/transfer process ever. Thank you Mila for being incredible knowledgeable and understanding! Will be back for her service again!
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October 2023 by Kellen Hasquet
Awful.
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October 2023 by James Keen
Great customer service and very helpful.
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October 2023 by kyla buckley
mila was so kind and accommodating
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October 2023 by Erika Christensen
Terrible service. I was lied to about buying a google watch and could not get a refund
