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October 2023 by Zoah Wait
Absolute worst customer service. Don’t bother trying anything on in the store, if you try to return later, they will tell you you wore them outside because they have dirty cement floors that match their bad attitudes.
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May 2023 by Isaac Kazama
thank you Jordy for helping us pick our new Vans!
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March 2023 by Joe Cannon
The Asian girl that works at van's shoes roseville mall was very rude she should be working at a fish market she has no customer service skills at all she should be fired for her her rude behavior
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February 2023 by Macdroopy Larios
excellent shoes and price
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January 2023 by thor valhalla
The absolute top Van's store in the Sacramento area. They actually have shoes in stock for big feet. Christian busted his butt helping me out. With his attention to detail and listening to my needs, we found the exact pair of MTE 2 Skate HI's I've been looking for, size 13, in store.If you want to buy Van's in store in Sacramento, this is the spot.
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January 2023 by Pamela Nielsen
Staff friendly & helpful. Sad they didn't have my size. They ordered online to be shipped to me directly.
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January 2023 by Nancy Santos
I bought some shoes online during a sale they had, they didn’t fit my daughter.I called ahead of time since I live an hour away from a vans store to see if I was able to exchange her shoes for a bigger size, but same price that I got them for.I was told over the phone that they would honor the same price, and that since it’s before 60 days that it was fine.I drove to Roseville mall and the manager blonde lady, helped us out.From the beginning it seemed as if she didn’t want to do the exchange, she had my daughter try on the shoes that didn’t “fit” her and then undid the lacing and had her to try them again to see if they really didnt “fit”She then said that they didn’t have any of those shoes in stock for an exchange and that my daughters feet were too wide and that the Arden store makes custom shoes for wide feet.So then I said “could you get me a smaller size then so at least I’m able to use them, since my feet are smaller.”She said, “I don’t have any sizes for that old skool style” without even going to the back to look for some.So now I have shoes that I have a receipt for, unused, under 60 days that my daughter can’t use nor can I.
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December 2022 by Jonnie Fraz
I do not go to the Galleria very often, but going to the Vans store makes it a pleasure. The sales person was very attentive, and the store was well stocked. I was able to take care of some Christmas shopping and enjoy the rest of my day.
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December 2022 by Taylor Scarbrough
Awesome store, friendly and helpful employees. I just wish they had more of my size in stock for Sk8-Hi’s!
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November 2022 by Britny Baker
Worst vans store. I have had to go in a few times trying to get my toddlers the right shoes and every single employee that helped us was rude. They huddle around by the shoes In the back and act annoyed towards any question. Awful customer service. Most stuck up employees. I’ll stick to ordering online.
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November 2022 by Nick Kosmides
Great store for all things Vans. Clean style, high prices, low quality. For a company that was built on very high quality hand made products, a lot has changed, but the style remains the same.
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November 2022 by Peggy Arnold
I took my 20-year-old granddaughter and her fiance to Vans where they each found exactly what they wanted. They say that the fit is great and the shoes look really good. The employees were good at their jobs, friendly and helpful without being pushy.
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June 2022 by Henry Neil
Hardly any my size of 13. Found one pair I liked! I'll be back.
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June 2022 by Austin Arista
Always got the up to date shoes and clothes!
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April 2022 by Troy & Dawn Pair
Went and got my husband some new shoes. Great service and great prices.
