The United States Postal Service is a normal and ordinary post office location. Experiences vary, with some customers reporting consistently good service, helpful and efficient staff, and no issues with mailing packages. Others note that service depends on the attendant, advising to come back another day if the line is long. The lobby is open 24/7 with a convenient self-service kiosk for buying stamps or shipping packages outside of business hours. While some find parking spacious, others report it can be difficult depending on the time. The staff are generally described as very nice, helpful, kind, polite, and smiling despite long lines. The location offers walk-in and by appointment passport services. Some customers express a regret that airmail is the only option for sending parcels overseas, noting a vast difference in shipping costs compared to previous sea shipping options.
Great customer service!! Grateful the open early on a Saturday. Thanks guys :)
June 2024
Worse service ever! Rural carrier leaves parcel box key half in my box & the rest was jammed in the box below. Roseville USPS would not answer their phone in the 2 days I attempted to report it - even though I tried calling at different hours throughout the two days. Finally left a note for the carrier.
March 2024
AS A LEGALLY BLIND INDIVIDUAL WHO SHIPS PACKAGES WEEKLY, THE STAFF IS VERY HELPFUL AND PATIENT NO MATTER WHO HELPS METHANKSDEAN
