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June 2024 by Barry Fulk
Place is nice, and a knowledgeable staff..lots of exotic reptiles. They have all you need for any replies.
Also have a used equipment section at discounted prices.
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April 2024 by Hobbes Z
Best place to grab some mice! Regularly have adoptions and rehomes available for experienced reptile lovers!
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April 2024 by Michael Lewis
Had an issue with my gecko that most vets weren't available for or wanted to charge over $1000 to fix, they solved and fixed the issue in less than an hour for less than $20. They know and care about reptiles, definitely worth looking into to know more about your exotic pet
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April 2024 by Chris Zhang
Service is great even when they are busy. Very helpful and knowledgeable staff.
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March 2024 by Twyla Roth
Knowledgeable and they have what you need!
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March 2024 by Barbara McManus, RVT
Bad advice. Some inappropriate enclosures, though they have improved recently. Not a fan.
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March 2024 by spencer rygg
Do not come here to get snakes. I reserve the snake At 6:30 PM and the next day I came in at 5 After I bought The enclosure and heating pad and everything for the snake. I was told that they hold snakes for 24 hours. But then they let someone else Put a hold on it just like I did but two hours before I came to pick him up. They sold my snake out from underneath me. This is not an honest business. I will never return and I will be sure to tell all my friends and family to not do business with them anymore. They said they couldn't honor my hold because the new guy did it. What joke!!! I'll be sure to update my post weekly to make sure it stays at the top of the list to warn everyone else. If I could give them lower than one star I would. Whoever sits behind the curtain in the back room is a coward. They don't have the guts to come out and talk to me themselves. They sent one of their lackeys
to talk to me what a loser and now the owner messaged me thinking that they can remedy the situation. There's no fixing it they sold the snake that i had on HOLD!! I don't care about price or breed or any of that. I care about the snake's personality and I held that snake four times over the course of a couple of days before I put a hold on it. Why in the world would I want to do any kind of business with a company that is as fake and shady and cowardly as them. What kind of human beings and company's sells pets out from underneath people I could understand cars and Material items, but pets. I didn't know it was possible to stoop that low.
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March 2024 by Anthony F.
Best service and good pricing on enclosures and reptiles. Got greeted by the entire team and they didn't pressure me to buy anything let me and my family look around answered all of our questions.
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February 2024 by Carley H.
Went into the serpentarium looked for mite spray for on snakes unfortunately they didn't have it in stock but Sandra was a hugeeeeee help told us about a reptile bath stuff and a bedding spray that we got and also helped us find a place that did in fact have the spray we were looking for 10/10 recommend this store for helpful information and advice also 100% believe Sandra deserves a raise for how knowledgeable she was.
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February 2024 by John Luebbert
Cool shop! My 6 year old nephew wanted to go and was enthralled at all the critters. ?
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February 2024 by Scott Benedict
Friendly and helpful staff, and nice selection of feeders. Lacking a bit in enclosure and decor options though. Often have rehomed animals at discount prices or even free.
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February 2024 by Porsche D
Great selection of reptiles and supplies!
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January 2024 by Joseph P.
I am shocked how badly this store smells. The smell was strong before i even walked inside. Once inside i could not tolerate it. It was sickening. I walked out before i even hit the first enclosures. I haven't been to this store in a couple years and it never had this unbearable smell. Needs to be closed until they are able to take care of the conditions.
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January 2024 by Lauren S.
This store stinks so badly, they are overpriced on feeders, they sell surrenders and also have the audacity to try to charge you to surrender. Go to aquarium Depot.
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January 2024 by Danielle B.
I so appreciate this location! They are SO helpful and so knowledgeable. I have snakes and some bioactive frog terrariums and I can get just about everything I need to maintain my pets through them. Their frozen mice and rats are excellent quality! I won't buy them anywhere else!
