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October 2024 by steve meikle
Knowledgeable, friendly staff
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October 2024 by robert solomon
Professional staff
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October 2024 by Joshua Hall
The employees are nice when you purchase something but after that they are terrible customer service representatives. Make sure you get the bed you want. They tell you anything to buy then something else shows up and they ghost you. Most expensive air mattress ever with terrible customer support. My base didn’t get ordered correctly and the representative at this location told me to put my bed in the ground then, which can void warranty and prevent the bed from functioning properly. For a 4,000 air mattress you get zero customer service and when you call in you are treated poorly. Save your time and go spend your time and money somewhere else. Especially don’t speak with Ciara, she only takes messages when she feels up to it I guess…absolutely terrible customer service from Ciara. I’m returning my bed because of the poor communication and device from the employees in store when you as for assistance.
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October 2024 by Jayvani Thakur Garcia
I did not have the time to review this product until now. Washed the cover according to the instructions on the label. The zipper only lasted about 8 months, before breaking and was not able to use the cover since then (which gives the shape and padding). Basically used this pillow for 8 months, would expect a $159.99 to at least last a year.
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September 2024 by Shayla Cloutier
Zach is amazing! Best experience in buying a bed
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September 2024 by Kyle Edquist
Classic move as we walk into the store clearly aligned we're not buying a mattress. The plan was to shop around and end our mattress excursion visiting Mattress Firm (which we both love). This plan was solid until we walked in for our Sleep Number appointment. The sales teammate who I feel absolutely terribly forgetting her name was SOOOO GOOD at what she does. This was a very little pressure experience and the way the store uses technology to highlight their products was spectacular (it sold itself). We ended up buying a King i8 and we couldn't be happier.
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August 2024 by Ruth Pennington
It was a pleasant experience.
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July 2024 by Brittany Gedryn
Kathryn was wonderful and listened to what we were looking for and helped us find the best mattress. We felt heard and were able to purchase the best mattress for us. So excited it was able to be delivered quickly!
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June 2024 by David Zaragoza
The customer service here is Great! I bought an Adjustable bed and an Air pillow, i have to say that my sleep got 100xs better!!!! I recommended sleep number to my Brother and he got one! Great quality and great service!
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April 2024 by Salli Scott
My husband and I really enjoyed our experience at the Sleep Number store. We were greeted and helped as soon as we walked in. The associate who helped us was professional and friendly. He took his time with us and made sure we understood everything. We ended up buying the perfect bed for us.
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March 2024 by William Campbell
I came in looking to buy a pillow, and the salespeople were top notch. They were knowledgeable, friendly, and knew exactly what sort of pillow would be perfect for my body and side-sleeping. It's about a week for shipping, but I'm looking forward to sleeping on a comfy pillow instead of one that's nearly old enough to vote!
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November 2023 by Lori O.
We like our bed, BUT with a split king at the top only, we are TRAPPED into buying Sleep Number sheets. We woke this am to a foot long shred by my husbands shins. The sheet's are 1 year and less than a month old, but the warranty is only good for 12 months. The sheets are SUPER expensive and they won't do anything about it. We are more than disappointed in the sheets and forced to buy new ones at full price, knowing they won't last...I am adding to this after I shared this. I spent over 1.5 hours on the phone, mostly on hold. I waited 3 hours for a call back, but never got it. I finally reached Raven, the representative that helped me out and gave me a new set of sheets. It was a frustrating day of phone calls (4-5 calls), but finally got the help we should have in the beginning.
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November 2023 by Becky Nash
Prompt service, clear communication, personal support. Great experience!
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November 2023 by Adnan Jaradat
The mattress is inflatable and most likely will suit many peoples preferences .
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November 2023 by Richard Oxford
Nice clean store. Friendly staff.