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February 2024 by helmand zadran
The staff is quite friendly, but I had to wait in line for at least 20 minutes each time, which is why I gave a low rating.
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January 2024 by V V
Told that my med would be ready at 3pm. Went in the evening and waited 20 minutes in line, 8 people still ahead of me and I left. Went back later and they didn't fill my medication and told me that the pharmacist made a mistake and they will fill it tomorrow.
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October 2023 by kaweeka
The pharmacy has gone downhill in the past 6 months. Inaccurate prescriptions on several occasions, putting back prescriptions after 1 week instead of two, then notifying me to pick up again only to have partial meds. Longer and longer lines with wait times of 30 minutes just to pick up meds. Making an appointment for COVID booster and having Shingles ready to inject, after receiving the series only a few months ago. The disorganization is concerning.
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July 2023 by Roy K.
Have a complaint about an associate at Safeway located on Woodcreek Oaks Blvd in Roseville, CA. I visited the store around 7:00 PM on Friday , July 7th 2023 . While at the store I decided to buy lottery . The lottery dispenser was out of order with a sign advising to buy lottery at customer service desk . The gentleman at the desk was talking to someone and I asked him for lottery. He flatly refused saying that the customer service counter was closed. Then he proceeded to say that they closed early tonight . I had a feeling that he showed utter disregard to customer service and his job . Not very happy about Customer service at Safeway.
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May 2023 by Pat B.
When I walked up to the pharmacy, I was totally ignored. I was the only customer there. The Pharmacist had an attitude when she administered my vaccination. Why are people being treated like second class citizens?
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February 2023 by Finding The Force
I have gone to this pharmacy many times, and have always had good interactions with a friendly staff. However, after my wife had surgery, the pharmacy refused to refill one of my wife’s prescriptions after the second or third time. This is a huge inconvenience which caused her to change pharmacies. Just a warning for any of those who might be having medical procedures in the future.
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December 2022 by Earl Driskill
This is a nice store. The interior was upgraded recently so the inside looks new. The employees for the most part are helpful and friendly. The prices are high, but they have digital coupons you can use on the Safeway app, and weekly deals on alot of other items here, so it helps with saving money. They have a problem with theft here at this store at night, and people bring their dogs inside. It's a grocery store, not Petco.
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November 2021 by Julia H.
If I could give this pharmacy 0 stars I would. Save your time and energy - don't go here. I have had asthma since I was 4 and I've never ever had an issue getting inhalers my doctors prescribed. But with this pharmacy - they refused to give me them because "it's a higher dose then we normally give out so we need to have your doctor sign off on it a few more times". ABSOLUTELY RIDICULOUS. Because they refused to give me the inhaler, I had an asthma attack a few days later and called once again to see if I could get what I needed or at least help me with an emergency inhaler - she rudely said "it's too high of a dose than we normally give out, go to urgent care or ER". F****** c*** bitches. No pharmacy can ever decide not to give you medications that your doctor literally prescribed for you or force you to go to the ER and rack up bills there instead of just giving you what you need.
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November 2021 by Marsha Keller
Great people! Kind, quick and accurate.
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September 2021 by Jesse Bell
great customer service always from Cherl in deli section and Jennifer in Starbucks section..thank you very much ..Love to eat my lunch there and relax .
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July 2021 by ferrah Choy
I walk in and see that they employ kids to push their carts for them, in 100 degree weather. This has to be illegal. These kids can get heat exhaustion in anything over 90 degrees, and these actual teenagers push carts all day.
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May 2021 by James C.
The weekend Pharmacist here is a real J3rk. You should not go to this Pharmacy. You cannot just call me and accuse me of abusing non controlled drugs. There are only a couple good people here which is Jessica and Manny. No, that black Pharmacist is real A.
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April 2021 by Michael R.
Even with months of vaccination under it's belt, this place is a disaster. Unclear check in, unfriendly pharmacy clerk. The reason we were here at all was because the Albertsons app, despite multiple date of birth requests, did not take age into account. Because my son is not 18, he could only have Pfizer. We got a phone call 5 minutes before our appointment, for which we pulled our son from school and took (unpaid vacation) time off work, to let us know they couldn't vaccinate because they didn't have and never have had the Pfizer. They have me the name of another Safeway they assured me had Pfizer. Well you know the fool me twice saying...I called and said they didn't have and had never had Pfizer. This other Safeway encouraged ME to call the other store to let them know. About this time, the original location called and told us a third location had Pfizer and that we could walk right in. Well we waited 40 minutes, watched a chaotic process where people's appointments were not honored and basically whoever bullied their way up in the queue went first. I would imagine Safeway and Albertsons are getting paid very well with my great grandchildren's tax burden, they should do much better.
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March 2021 by Ben Wild
Talked down to us, didn't listen to what we were trying to communicate. Didn't seem to care, just tried to brush us off. Terrible customer service. Go to another pharmacy if you can.
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November 2020 by Azimjon Kushbayev
I'm mad at Western Union service at safeway. If you don't perform sending transactions for more than $500, it should be posted as annoucement. I waited in line, they checked my ID, asked for all transaction details, just in the end to tell me "Sorry we can't send that amount....".