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June 2024 by Teddy Gent
One person running the clinic did a great job. I was one minute early and she called me in maybe 3 minutes after my appointment time.
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June 2024 by Cathy Kirkwood
Every employee I have encountered is very professional, helpful and efficient!! Also friendly.
Great job!
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May 2024 by Ricc Dietzman
Technician was awesome!
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April 2024 by Linda Olson
Long wait even though had an appointment.
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February 2024 by Jonathan
Here's what you need to know about Quest Diagnostics: They have convenient locations, so try to find the closest to you and schedule early in the week, early in the day, and arrive early to check in. Usually, you'll get in quickly, but sometimes the wait can get longer, especially later in the day or week. The staff is skilled and trying their best to be helpful, so gratitude and patience goes a long way. They know you (probably) don't want to be there and try to get you in and out asap. Overall, our visits have been positive, but we've went in with a positive attitude too, and sometimes that makes all the difference in stressful situations!
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January 2024 by Allee C.
Debra!! She held the front down so wonderfully. As a person who works with patients/customer service, she was amazing. Multiple people coming and out and she was on it. Her demeanor and professionalism was welcoming, reassuring and helpful. She made my experience so positive. I unfortunately forgot the gentleman's name that took care of me in the back for my labs, but it was fast and efficient. Nice guy! I will come here for any future testing/labs needed.
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January 2024 by Roman Domanskii
The worst attitude towards my clients that I have seen in my life
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December 2023 by Connie G.
absolutely the worst front desk person, indicates immediately she doesn't know if she can squeeze me in as a walk in at noon!!! horrible front desk etiquette and very unprofessiona! (sloppy) sign says they take walk ins.. I've gone to several quests locally with no problem walking in.. California healthcare at its fines then a staff that is not trained well equals a complete horrible unprofessional environment . would never come here again!! totally unprofessional staff..
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August 2023 by Suzanne R.
I scheduled an appointment for lab work, the location closest to me was booked. I fasted starting after dinner the night before until my appointment at 2:20pm the next day. I drove all the way out there to see a sign on the door saying closed today for routine maintenance work. Really, maintenance work, no repair trucks around, no service technicians around and curiously the windows were papered so you couldn't see inside. Just guessing----maybe some employees didn't show up and those that did wanted to get the paperwork done?? A notification was sent 3 hours before the appointment but I don't live with my email and did not see the notice. A text would have been much better. Very poor planning on their part.
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July 2023 by MAK DIAMOND
The old lady isn’t nice, and doesn’t treat the customer very well, I hope she can bring changes in her attitude.Thank you
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May 2023 by Lauren S.
Very disorganized. I was denied my appointment that I had made in advance because of "no order on file." When I went to explain, I was dismissed and felt rushed out- they said I had to come back. I explained to the phlebotomist that my labs are day sensitive, and he didn't seem to care. Very frustrating and emotional when you're dealing with health-related items. I called my doc right away, and they confirmed the order was on file the entire time. With this location's short hours, I simply couldn't make it back. Mistake are fine, but the lack of empathy was disappointing since my lab results were needed on a specific day. I'm not here to complain, but I feel this was really poor service and wouldn't want anyone else to experience something similar.
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March 2023 by In My Honest Opinion G.
As far as labs are concerned I've been to many many labs all across sac region and the Bay Area and even other states. I think they do a good job here, they're efficient, have a good system down of who does the paperwork and who sticks. Most importantly they're able to accommodate walk-ins in reasonable time while handling their apts as well. Wish their office was bigger though it feels crammed. Apts are really limited and hard to schedule, but that makes sense considering there's only 2 employees here.
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September 2022 by Jennifer K.
This location is not the most convenient to my house, but I go out of my way to use this lab any time I need bloodwork. The staff at this location are super professional and always friendly. Barbara at the front desk and Blake the technician are great at their jobs and should be complimented on the difference that they make to the patients that come in for services. I want to personally thank them for their excellent work. (Written for husband, Ash Karapetian)
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July 2022 by Nia Conner-Cato
The old lady in the front is super rude.
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April 2022 by Liam Taylor
My mother scheduled an appointment at this location for 8:30am. There information states they open at 7am. When my mother arrived the doors were locked and there were plenty of other people waiting as well. REAL great business being run here ?
