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February 2024 by Pete Gomez
I had a lot of work done on my son's car, and this shop did a great job for a good price. I know it's hard to find an honest and trustworthy auto repair shop, but I highly recommend this shop. The lead technician, Salvador, strives to make the customer happy.
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January 2024 by Fred E
I've been coming to Paul 777 Auto Repair for a couple of years, mostly for oil & filter changes. Recently, I observed how they treated my 90-year old in-laws when their car needed front-end work. The Paul 777 team were *very* patient and explained everything clearly. Due to one of the issues, a rattling sound, being hard to pin-point, and then a replacement part not arriving till late, they told my in-laws that the work would be completed the next morning. I explained by phone that my in-laws would not be able to get into their house without their car (it is a long story that I won't go into here). The Paul 777 team had a short conference and then graciously agreed to work late to finish the job. They did a great job fixing the issues with my in-laws car, and my in-laws got to spend the night in their own home. What a relief! ;-)
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November 2023 by Brooke Schmidt
Dropped in for an oil change. Got me in and serviced quickly. Salvador has excellent service skills and seems very trustworthy.
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November 2023 by Bridget C.
I got a flat tire on my new tires when I was at an appointment out in Roseville (I live downtown). So I quickly checked yelp for a recommendation of somewhere to go. I called to see if my tire could be fixed and my alignment fixed right away and they said that they could see me and to head over. The building came up quick on the street so I accidently passed it and it was a pain to get back to it (especially when on a flat tire). They were able to help me right away. After they checked my alignment, they said that it did need to be fixed. They even walked me over to my car to explain what they were talking about and show me on their computer screen details about what was needed. I had my two dogs with me so I asked about walking in the neighborhood (wanted to know if it was safe) and they mentioned that there was a walking train just at the end of the street. It was a pretty nice trail to walk along while I waited. While they fixed my alignment, they put my tire in water to try to figure out why it was leaking and determined there was a crack in my wheel/rim that was causing it. They circuled it and gave me ideas for either repairing or ordering a new one. They were very nice and helpful.
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October 2023 by John Amoro
Brought my car in to get serviced. Spoke to Paul and explained my situation. He was quite polite and patient. Gave me an honest quote in which I was quite comfortable with being I had done some research earlier. Got the job done on time. Totally happy with the results. Two thumbs up ??
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October 2023 by Dan R.
My wife went to get her oil change and tire rotation here. Had the brakes done as well as they have been noted as getting to the point of needing to be replaced according to the dealer (where she used to take her car for routine service). Very reasonably priced, quick response time, quick service, kind staff.Took my car in for an engine light on. Ran OBD reader and noticed it was a thermostat issue. Brought it in here, they verified that that was the cause and they replaced it for $250. When I called, someone answered immediately. When I asked about availability they said now or anytime is fine. Took less than 2 hours to complete. In and out with no funny business
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October 2023 by Gail T.
After reading many of the previous reviews, I contacted them for a quote to have my oil changed and my a/c recharged for my BMW. They got back to me in a short amount of time with a very reasonable quote. I called at 4pm and was able to get my car in the very next day! The gentleman that checked in my car (Salvatorre?) was very good about explaining in detail everything they do when recharging a/c's and how they check for leaks as well. He said he would call if he found anything...which he didn't. When I picked up my car a few hours later I paid exactly what my estimate was (I did not need additional work on my a/c). I can't tell you how many times as a woman I get the phone calls telling me that my $400 estimate turned into $2k worth of work I needed (but did I?!). From start to finish with this company I was very happy. I will definitely go back!
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September 2023 by Mon R.
Charged $145 for just inspection. Then they told me my front and back brakes needed to be replaced because their was a problem with the router.they gave a quote of over $1000. Went to another place, and they said the brakes were new (which I knew), and the router could be fixed for less than $100.
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September 2023 by Jennie Navarro
Thanks, Salvador, for helping me with my problem on my 2001 Toyota Corolla. You were so kind and helpful and saved me some money. Paul 777 you have a wonderful crew and you yourself are a very kind person. I will always go to your auto repair for good and honest service.
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September 2023 by Randy
Oil change and wiper replacement. Quick, no appointment needed. Gave me a price over the phone. Honest and upfront. It was my first and definitely not my last visit. Highly recommend.
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September 2023 by Jennifer S.
Excellent experience! This review is long overdue but I just want to say that these guys are the real deal. Solid and honest mechanics, a rarity in these crazy times.
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September 2023 by Jen N.
AC was only working on passenger side, heat coming through on driver side. I called just before closing and they told me to bring it in anytime the next day. Once I did I was given a reasonable quote and told they would call in a couple of hours. The repair was as the quote was written, but found a couple of caps needed to replaced because they were leaking, both pieces less than $30. Super friendly and efficient staff. Will definitely return for future automotive issues.
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August 2023 by Tony V.
I came for routine oil change and inspection but also had a check engine light. Salvador informed me the check engine light wasn't mechanical and was a quick fix, so I was only charged for the oil change and inspection. I really appreciated his honesty and clarity. I was also glad I was able to get my car serviced the same day I called in, no appointment required. Thanks. Highly recommend!
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August 2023 by Elysha R.
My truck needed new brakes and needed them quickly. Because of this there wasn't time to wait for a dealership appointment or take it to my usual mechanic about 45 minutes away. I called and made an appointment for the following business day after checking out the reviews, and dropped my truck off early in the morning. I was happily surprised when they called asking if I wanted to use motorcraft / OEM parts or generic. I went with the OEM. I've already learned this lesson many many years ago. My truck was done later that day but because I had to work late I explained I wouldn't be able to pick it up by time they were closed. This place went above and beyond and waited for me to get there after work. I'm so appreciative! I had an event the next day that I needed my truck for. Customer service and communication were excellent! I would definitely use the shop again if needed.
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August 2023 by Miguel Ramirez
Heard great things so had to check them out for myself. Salvador was friendly and efficient. Dropped off my car to get a 360 safety inspection and turns out I didn’t need anything that the dealership was trying to get me to buy. I will come back to get my maintenance done here. Thanks Salvador!
