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January 2024 by Cerise Hitzemann
Leo made my day!! What a nice man. He went above and beyond to help me. He saw that yesterday was my Birthday and even fixed my account.
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January 2024 by S JOAN ROLLINS
Lilly was unbelievably efficient, knowledgeable, and got me the most amazing deal. I went to a couple of other Metro stores and they did not even come close. Thank you Lilly, you made my Xmas. Have a great holiday for being such a great, kind, sales person!!!!
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April 2023 by Jody Ann “Jojo” Meikle
Customer service was great
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March 2023 by Bella
They are always closed during their posted hours.
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February 2023 by Greg Spittler
Helpful, knowledgeable, only browsing
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June 2022 by Janet Triska
Fabulous service by Leo. Loved the help I was provided. Smooth process! Hardest part - picking one phone out of lot of options!
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May 2022 by Michelle Schlichting
Ramona is the best I give her a 10 plus more very helpful took her time and help me she give help fill out so I can have cheaper monthly program I've never have had someone like her take the time and help me out ty so much Romona you deserve a 20 and 20 Stars ty again
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March 2022 by Sarah Jackson
Do not come here. I bought a Phone and a screen protector 5 days ago and within 4 days the screen protector fell off. Was installed by Ramona. During which she mixed up mine and another clients screen protectors. I tried yesterday to do an exchange at another metro but t couldn't because it was purchased at an "authorized dealer". I came in today to get a refund as it's useless and after waiting since they had only one person working they called someone and I was denied a refund or an exchange. 37$ down the drain. Don't t come here. Not worth it.
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November 2021 by Mark Musial
While metro may be the best of lil prices for phones and service, the store in inexplicably staffed with uneducated personnel, and even worse- if you go in to pay your bill they charge you a $4 'convenience fee' which is absurd.
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October 2021 by james johnson
I usually don't leave any reviews it all. I must admit the customer service is incredible here, I'm currently a T-Mobile customer however, Johnny didn't seem to care and help me with all my problems without any hesitation. thank you so much.
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October 2021 by Mark Gerrard
The staff is highly professional, I commute from Rocklin just to get help and buy my phone's,thank you Johnny.
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September 2021 by Veronica Ruiz
Great customer service! I went in 2 days ago and the lady was so nice and professional. Answered all my questions and gave me a great deal on my new phone. Definitely will be back again.
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September 2021 by Matthew Espinoza
I went to the Roseville ca location i walked in the man named Johnny show me around I went to the store just to look an left with a new phone Johnny help with finding the right phone an took care of me as I had knew him an that was an amazing he helped i felt comfortable an I will definitely like to come here for my future Purchases thank ryou Johnny
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September 2021 by adriana perez
I switched from boost and Johnny the manager helped me transfer all my pictures to my new phone , he was such a nice man .
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September 2021 by My A
I bought my iPhone ,a month ago, and switched from Android because they did not have Samsung!I bought all the accessories there including the charger box, car charger, screen protector, case, ...when I asked if I can have my contact and pictures transferred to new phone they said, " It is not possible"!!!which was not true. He just wanted to close the store and leave.Took me so long and so much time to fix what could've been done in couple minute at the store.
