Health Insurance in Roseville, CA

“Even though I didn't eventually go through this organization, I did contact them about Medicare insurance questions. I work for the state of California and my wife is a retiree from same so our insurance situation is different from most. Long story short. I was looking for Medigap coverage, so I contacted Debbie Bennett and she was so helpful. We emailed back and forth a few times and she told me what kind of questions I should be asking. Once I found out that I didn't have those options, I emailed her and let her know, thinking that was it. But no, she emailed me recently asking if everything was good and I was happy with what I had, and if anyone else needs Medicare help to please send them her way. I said I would definitely do that. So, if you have Medicare insurance questions, call Debbie Bennett.I only wish their website was up. I couldn't get it to come up.Thanks Debbie! Customer service extraordinaire!”

“I beg to differ with some of the negative comments I've just seen here. If you look closer you'll see that despite a few random one-star reviews, UFCW gets a string of solid positive messages from their customers. Consumers need to understand and remember that a customer service representative (CSR) is there to assist YOU and didn't cause the problem... just trying to find a solution. They don't deserve some of the rude, obnoxious treatment from angry people who turn on them for simply trying to help.Yes, I had some trouble with getting open enrollment to go through recently. Yes, it was mostly MY fault since I waited until the last minute. Yes, their phone system was overwhelmed. Yes, the online website was crashing and acting funky overall due to high traffic.However, a kind member of the CSR team from UFCW helped me with the final process. So, thank you DANICA for all of your assistance, patience, and understanding.”