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January 2024 by Benz B.
Why would you open up at 9am than close at 11:45am for lunch than open up again at 1:15pm to only close at 5pm? So you can only access your money in a 6:30 hour time span? I suggest everyone close your account and go with someone who actually stays open
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September 2023 by Randy R
FCB has delivered excellent results time and time again!
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June 2023 by Crossover Chef
if you like being a victim when wanting to access your own money, then bank with first citizens bank
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March 2023 by Craig Landis
I was looking for prepaid cards for my granddaughter. They did not have them.
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May 2022 by Ashley Avila
Very upset with this bank. I reported fraud on my account. They stated they might credit my account in 10 business days but then they stated it takes up to 120 days to complete the whole investigation and I might not get that credit back. I would be very upset because I did not make that purchase that I reported as fraud and to not get the credit back? So basically saying someone can use fraud on your account and you the victim will have to pay for it. I'm looking into a new bank that treats their customers better with fraud on their account.
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October 2019 by Alexander The One
I like this bank so far, Tim was nice and helpful good customer service, good interior in the bank.
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March 2019 by Ben Harriott
I have a friend who works at this branch and she invited me in to talk to the branch manager about business banking with them. I was amazed at how much they offer. The will move heaven and Earth to meet your business needs.
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November 2017 by Brenda H.
I have been banking with First Citizens since 2010. I have both personal and business accounts with them. The personal bankers are amazingly adept at customer service. They really care about their customers and take the time to show that they are. I think the online process is easy, user friendly and most accommodating. I travel consistently and I use it all the time for personal and business banking. Never had a problem. I highly recommend this bank for small business owners and for personal banking. I do not believe you will be disappointed!