-
December 2023 by Greg Hurless
Recently, I found myself befuddled with my phone. I was trying to load a cash app but instead ended up going in circles. I gave up then reached out to the people at First Bank where I have an account. After a short wait, I was greeted by Ines. He invited me into his office and listened to my concerns. He took the time to load the app for me, showed me how to log in, then he took the time to make my bank account accessible too.I was very impressed with his courtesy, knowledge, and patience. I also noticed that he greeted all other customers by their first name as they came in to use the ATM. I joined First Bank for convenience. What a bonus to find such excellent service from him and all of the associates at this branch. Well done. I will recommend First Bank to everyone.James
-
June 2023 by T K.
I was in need of some cash and was near this bank. I didn't know what to expect because it's not obvious that there is an ATM. I went inside and was surprised to find that it only had ATM's and one office with two very friendly people welcoming me in.
-
March 2020 by Graham Wright
Friendly staff, no lines
-
December 2019 by Oscar D.
This is a true community bank. I walk in they know me and are super helpful. Thanks guys! I appreciate you!
-
December 2018 by Mary D.
For a credit union, this place sucks. They are looking for anything and everything to charge you. Unlike other credit unions and early access to direct deposits, direct deposits from First Bank doesn't post until that Friday. It's like they don't have enough money to float the cost of a corporate, well established, check. You don't have immediate access to funds and they have only 2 branches and charge you close to $6 when if you withdrawal from another credit union ATM. They also don't give you an ATM card upon opening an account. I received my bank information on nothing more than a scratch piece of paper, my pin came before my ATM card, and my ATM card didn't come until almost 2 weeks after I opened my account. They are quite old school too in which they kill about 2 trees w/ a single transaction and all their paper vs managing things on-line and giving a simple receipt. After only being with them for 6 months, I'm leaving to Golden 1 or Safe Credit Union as they all offer so many amenities and your fund up front (for they have enough to cover their butts if the corporate check bounces). First Bank - seriously should shut its doors - worst banking I have ever seen in 40+ years.
-
May 2016 by Jose Lopez
I like, the way, they say hi.
-
June 2015 by David O.
We have First Bank for our small business account, and are thankful of our foresight to bring our business to a small bank. The staff is amazing, fun, friendly and always so completely helpful and proactive. We wouldn't think of depositing anywhere else. -David O'Connor Final Stage Media Roseville, CA
-
September 2014 by Merissa S.
I love first bank! The staff is always so helpful and welcoming. When I had trouble getting a motorhome loan, they came to my rescue. I now use them for personal and business banking. They have the small bank feel where they know you and are there for you at the drop of a dime, while at the same time offering more services and options than the big banks. If your tired of the big banks that treat you like a number I would highly suggest you check out First Bank, you won't be disappointed.