-
January 2024 by Sheri L.
Our little Chihuahua has never looked better! Handsome as can be! And the staff is fabulous! I absolutely got the best vibe from them!
-
December 2023 by Kristin Ruiz
Highly recommend! Caitlin has been taking care of our doodle for the last two years. Our dog comes back immaculate. Caitlin takes her time and it shows in her work. We are so grateful.
-
October 2023 by KWade R.
These guys are great. I've been bringing Sammy, Chico and Chi chi here for years. Chi Chi has a skin condition and the spa treatments have really helped. Thank you team! I highly recommend:)
-
August 2023 by Erika C.
I am Im literal tears as I write this review because of my dogs visit today at the holistic paw previously known as De La Pet. Today August 23 2023 at 12:30pm I had my dog dropped off to get his haircut that he gets every 3 months here at this location. I had never had any issues and have been a happy customer for YEARS, until today!!!! Around 5pm I got the notice that he was ready for pickup. So my husband headed over to pick him up. When he got home he gave me the news and showed me what had happened to my beloved 13 year old senior fur baby!!!! The ***TIP OF HIS EAR WAS CUT OFF!!!!***Apparently the owner explained to him that there was an accident while goofy was getting his haircut and that they were sorry. ( mind you we never got a call regarding his injury) the owner said that he moved while he was getting his haircut!!! & to make it up they were going to give us 15% off todays price!!!! Yeah you read that right!!!! 15% off for cutting a piece of my dear fur babies ear!!!!! ( that was a huge slap on the face) I understand accidents happen and I would have accepted the apology if they would of handled it differently. I'm not a business owner but i think it's common sense that if you as the business do not hand me my dog as I dropped him off and he is in need of a vet visit and needs treatment, that they at least...at the very least offer to pay for the expenses that we were not accounting for. My dogs ear is still bleeding and he is clearly in pain and will be seen by the vet asap. To conclude this I don't want anything to do with this business anymore!!! I do not need the money so they can keep it! I am not doing this review to get any financial reimbursement I just want people to know our experience and they can decide whether they take their beloved pets here or not. This was our experience and I am free to speak on it.
-
June 2023 by Krista S.
Really great place with awesome staff. They take their time to help my puppy feel comfortable. He always comes out looking and smelling really great.
-
June 2023 by Angel F.
Thank you so much for making my baby Tiki feel welcome and comfortable. I highly recommend
-
May 2023 by Nathan Polt
This place is awesome. They do such a great job and it is obvious that they really care about every dogs well being. I don’t get my dog groomed as often as I should but every time they do a excellent job. Highly recommended!
-
May 2023 by Xiomarra Arroyo
I just moved into the area and was nervous I wasn’t going to find anyone to trim my dogs nails since she’s very hesitant to let me touch her paws. I believe it was Caitlyn that helped me today, and she was great!! Her and her staff were very welcoming, and immediately took koda in for a walk in trim. I Definitely will be going back and hopefully get koda comfortable enough to get groomed there as well!Very happy with todays visit! :)
-
April 2023 by Hannah La Rae Bates
We have been bringing our Polo girl here for 4 years now. Polo comes home so happy and loving her new hair style every single time! Amazing staff is always adding cute accessories to fit her spicy attitude. We appreciate you!!
-
January 2023 by David F.
I'm so glad we found April! Our boy Chewie was a rescue and had trust issues. We looked for groomers who could handle him and all failed until we met April. Chewie is transformed into a perfect gentleman, her words. Thank you for your patience and love for our boy. YES GO SEE HER.
-
November 2022 by Melissa L.
Amazing service . The most lovely owner. I take my Pomeranian in very often. He always comes home smelling so amazing and looking his best . I feel so at ease leaving my puppy child there because I know he is in such good hands and well taken care of.
-
November 2022 by The Glass H.
Love love love taking my fur babies to De La Pet Salon. They always make my animals feel at home and staff is always so nice and accommodating. I can't wait for their expansion next door and for my babies to experience a more spa like experience
-
September 2022 by Mary Hoff
I have 4 little malteses. And I am so happy I have found Della pet salon. She always does an exceptional job on my dogs. Add a reasonable price.
-
July 2022 by Jason B.
Bloodied and brutalized. Do not walk away from this groomer, R-U-N! We have a 10 month old golden doodle that has been groomed every 3 weeks for his entire life. We recently moved to Granite Bay and decided to try a new groomer. Very sadly, we ended up at De La Pet Salon. We dropped him off and asked for a standard grooming (wash, haircut, nail cut, etc.). After a few hours we hadn't heard from anyone so called to see if he was done. They were running behind so it ended up being a few hours after that. No issue it happens. However, When we picked our dog up, he was oddly quiet and not his usual self. We thought it might be due to a new environment. Once we got home, he ran to his cot and laid down. After eating some lunch, my wife noticed that there was a trail blood going from the front door to where our dog was in the office. We then looked in the car and sure enough more blood. After further inspection, it looks like they clipped not one but two of the nails on our dog so short, that he was bleeding. This is actually very dangerous for dogs as they cant always stop bleeding. My wife texted the owner and their response was literally "try baby power to stop the bleeding and scrub the carpet with hot water and soap." No I'm so sorry, that shouldn't have happened. Allow us to cover the cost of carpet cleaning and at least refund the mail portion of the grooming. Literally just completely uncaring. The owner goes on to tell my wife that if she posts about this she will file a police report for slander. The craziest customer service response I've ever witnessed. She goes on to say that my wife should educate herself and try Google to learn more about dog grooming. Let me tell you, I'm over 20 years of having dogs regularly groomed - this has never happened. Sub par groomer, sub par people, and abusive to animals. Never support them. Hopefully she files the police report as we'd love to share more about our experience.As always, happy to update this review if anything changes. Photos and screenshots attached.
-
June 2022 by Jerry Santarpia
Great service they always do a great job on my dog. Great people work there that really love animals.
