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March 2024 by Rick C.
Visited this store yesterday to find a dress for an upcoming formal event. No one came forward to greet or acknowledge me so I began going through the racks. After about 15 minutes I went to the desk to ask where the petite sizes were. As I approached, one of the sales ladies asked, "do you want something?". There was no, "can I help you" (noticing I'd been there awhile). I asked about petites and was told they don't carry them. I then asked what does one do and she replied that they would hem them. I asked if she could give me an idea of price range and she said no, not until you pick out a dress. I was never asked what style I was looking for, or really if they could help me in any way. So I left. One other person came in while I was there so it wasn't as if they were busy! Staff could definitely use some training in customer service.
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February 2024 by Ashley Kronberger
This was my first day dress shopping for my wedding dress and even though I may have not found The One, I still wanted to comment on how absolutely wonderful the stylist named Aly is. This was my last appointment for the day and I had nothing but bad luck so far and had been treated poorly at another bridal shop, but Aly turned my whole day around. She was incredibly sweet, understanding, patient, and knew exactly what look I was looking for. She gave me tons of ideas and options for alterations and didn't pressure me in the slightest to purchase this one beautiful dress that I am still debating on. I knew finding a dress was going to be the most stressful part for me since I'm not a lacey, floral, or dress kind of girl but she made me realize that the right dress will come along and put my mind at ease. I hope I end up finding my dress at David's Bridal purely because of this experience and I'm very grateful she was my stylist today. Thank you Aly!
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February 2024 by Kimberly Parker
Celeste was so wonderful and helpful! My party and I had a very relaxed time and I found my dream dress. Thank you for everything?
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February 2024 by Madison Taylor
My stylist today was Tyler. She was incredibly helpful and very sweet. Tyler was very happy to assist us and made it a wonderful experience I won't forget.
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February 2024 by Shelby Bryeans
Tyler and Riley were awesome! They were so helpful even while sooo busy in the store
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February 2024 by Kimberly Howe
Trista was amazing! Great with options and understanding what our bride was going for!
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February 2024 by Emily Bertram
I came on two separate occasions in the last month; once for my own wedding dress, and once for a bridesmaids dress for my dear friend’s wedding.Lisa was the associate who helped me with my bridal gown, and she was fabulous! She helped me narrow down my choices and find my dream dress.Then, when I came back for the bridesmaid’s dress, I worked with Tyler. She was delightful and scoured the racks to find me all my different options.I purchased dresses both times, and couldn’t be happier! I had a ton of fun with both ladies and left with a smile both times!
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February 2024 by Kayla Radeke
Tyler was a delight. She took such great care of us and my 11 year old daughter had a lovely time! Keep up the great work!
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February 2024 by Beverly Edwards
Kimberly was amazing and the staff took such good care of me!
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February 2024 by Chayanne Moor
Rachel was my stylist and she was so amazing to work with!! She was attentive, professional, and so kind! She made my first dress shopping experience so comfortable and memorable. Thank you so much, Rachel!!!
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January 2024 by Natalia M.
Went to look at wedding dresses for my sister's wedding just to get an idea of what she was looking for. She came in a little confused on what it was she was looking for, but Albert was so helpful in assisting us. He was patient and brought a variety of dresses for her to try. Ultimately the dress he chose for her to try (that she thought she would hate) ended up being stunning and our favorite all around. He was so helpful and nice, definitely recommend coming here to see him and the other wonderful staff.
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December 2023 by Sanisi Talanoa
Albert was such a wonderful stylist! He helped me efficiently narrow down my picks to "the one!" While providing perfect customer service and ensuring a pleasant experience for myself and my party. I highly appreciate and recommend not only going to this David's bridal, but booking your appointment with Albert! Thank you again!
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December 2023 by Sadie Brown
I have had two bad experiences with Roseville David’s bridal. Each time my stylist was not helpful, first time I came in to try on potential wedding dresses, my stylist was too busy talking to other people to help me even zip my dresses. I did the whole thing by myself. The only thing she did was bring me a veil.Second experience was this weekend. Went to try on bridesmaids dresses, and again my stylist which was a different lady than the first time, was awful. she basically was pushing my cousin into a way bigger size which made every dress swim on her, she again would hand a dress and walk away. Never one time helped us zip up dresses, or answer my questions. I had to go find her if I needed anything. And at the end I was told by the stylist make sure you give me a GREAT review that’s how we get points… yeah no.! Honestly I will not come back. This was such an awful experience. This is suppose to be a fun exciting experience.
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November 2023 by Hannah Bermejo
Highly don't recommend. Don't come here unless it is a last resort. You will get better customer service at a gas station.I came in to look for dresses for a junior bridesmaid, and two flower girls. I believe the staff here desperately need training in customer service.No one greeted me.I had to approach someone and ask for a dressing room. The girls were so excited to try on dresses. We found ones that they loved. No one checked on us.After the dressing room, I wanted to see if the dress came in the color I preferred so I could pay. I was carrying the dresses in my arm. I saw a few staff talking/mingling towards the center of the room...no one looked at me.I approached the register that had a lady standing there but she looked like she was in the middle of a task. She ended up looking up the dresses to see if it came in the color I wanted. At that time, the staff that were mingling earlier all decided to gather around us.Still not a peep from any of them.The lady at the register said it would take 3 months for the dresses to come in. My wedding date is earlier than that, so I just "okay" and put my card back in my purse.No other alternatives were offered.No one told me to have a good day.I just walked off with the girls in tow. Perhaps they don't give attention to anyone who isn't buying an actual bride's dress, who knows. I will take my business elsewhere and highly suggest that you do as well.
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November 2023 by Sarah Saturnino
Tyler was amazing! She spent so much time making sure that I looked and felt beautiful! She was incredible friendly and personable! She even pulled some dresses that were the complete opposite of what I originally said and went with my change! I had such a great time at my appointment with her!
