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January 2024 by Lexy D.
Called yesterday to get some information and pricing. They took my name and number and said they would have a manager call me back. Never received a call. Called today and the person was very rude when I asked to talk about the membership and what it entailed. He kept saying all the pricing is online. I wanted to walk through it with him since I was trying to sign up my family and see if my daughter who is 11 would need kids club or if she could work out with me. Trying to get information to sign up a family was frustrating. I just kept getting told to go online and look at pricing.
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January 2024 by matt snoozle
? Do NOT sign up for any In Shape Fitness membership. They will charge you $250 for termination fees.➖ I had to relocate for employment reasons.Hope this post saves someone else some money. Absolutely ridiculous money grab by a greedy company with zero compassion or understanding of people's life situation.
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December 2023 by Henny P.
Good luck trying to cancel membership. Have been getting a run around. Wrote letters, emailed corporate, talked w/ someone from Roseville gym named Henry (may not be his real name, hesitated giving me his name). Said he'll forward it to his manager. If its not resolved, will come in in person, and make a scene, if I have to. Will update the review if they resolve the issue.
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December 2023 by Jared Seidenstricker
Actually really like the layout. It doesn’t seem like machines are serviced often and they use air fresheners around the gym which I hate.
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November 2023 by Anitta Benavides
I agree with the others stay away from this gym. They will fraudulently charge your account even after you cancel your account. The service was not what we expected so I stopped going. my sister passed away and I was so busy planning the services when I realized I needed to cancel my account. I called in canceled it yet was still charged again for the gym. Absolutely ridiculous and disgusting how they run this gym. I’m sure it won’t last it’s only a matter of time before they close down especially with the horrible conditions the gym is in.
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November 2023 by Brian A.
This review is solely in regard to Tasha and her contribution to the gym. Her warm and welcoming demeanor, coupled with her remarkable organizational skills, has transformed the gym experience for me and my family. Her outstanding leadership and management skills make the gym a place where we not only work out but also find a true sense of community and encouragement. Tasha's invaluable contributions have elevated our gym experience, and we are incredibly grateful for her unwavering commitment and dedication. Thank you, Tasha, for being an outstanding!
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October 2023 by SacBass _.
I emailed you at the address listed and it's been over a week with no response! Why ask if you don't even respond! Typical!
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September 2023 by Walter C.
Went into the Roseville location wanting to inquire about memberships and what they had to offer. Was greeted by a young handsome man with a mustache. Didn't catch his name but he was super nice and helpful. Anyways got some info from a "manager" got a tour and the run down. Some key things I took from this whole experience was the whole place was dark and smelly. Friendly staff and people but the price was WAY too expensive for what they offered. I also didn't love the hours. Plus they had an annual fee of $29.99 which to me is a complete scam!!! On top of my "membership" of $49.99 so pretty much its $53 a month. UNREAL I walked out once hearing this and decided to just work out at the park with my fellow seniors.
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August 2023 by Rose E.
The issue with this location is they do not fix broken equipment. I am so frustrated. I reported the same equipment for months and the staff (including gym manager) kept telling me they had reported the broken equipment to headquarters and that someone would be coming to fix it. Finally, four months later when nothing had been repaired and I had reported it multiple times, I told the manager I was going to post a review and then I was told they were not fixing the equipment because we were going to be getting brand new machines. This morning I found out nothing new is coming, they just chose not to fix what's broken. I am beyond frustrated. This is the closest location to my house and maybe I just need to quit this gym and go elsewhere. Ou, and by the way, this location has also been out of paper towels on three separated nonconsecutive days this summer. Who ever heard of a gym without paper towels to clean the equipment?
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August 2023 by Lauren T.
Not a terrible gym BUT there is no regular maintenance done. All of the machines catch and need to be oiled. Citrus Heights Cal Fit on sunrise has someone walking around daily oiling machines, would be nice if the same was done. Many other members have said they brought it up and the machines remain the same. New 24 Hr is opening up, might have to cancel and go there.
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July 2023 by Bryan Petty
Always look forward to seeing the Cal Fit staff and members. It's family!
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July 2023 by Jordan S
I have been coming to this gym for only 2 months and I usually use the sauna after my workout. Someone went into my bag and stole my nice running shoes that I got for my birthday last month. I asked the front desk associate to review the cameras or to help me but she could care less. She said her manager will look at the cameras 4 days from now because that's when she gets back from vacation. I'm switching to another gym because this gym doesn't care about their clients and if someone is stealing shoes in the gym, I don't feel safe going to this gym.I been going to California family fitness for years and now that I moved to Roseville I had to switch to this location and already 2 months in, I got my shoes stolen from my bag and the front desk associates are horrible and don't care about anyone. No one ever says goodbye, areas are always dirty, and to be honest I thought the Roseville location would be a nicer location to work out at compared to citrus heights gyms but unfortunately that's not the case. Horrible customer sevices, and I will be telling all my friends, family, and my followers about this situation so hopefully no one else will be robbed coming to this location.
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July 2023 by Kamalpreet Kaur
Insane prices and I was lied there’s a deal going on for $74.99 for whole year with 3 months free and I couldn’t believe my eyes when I saw that amount for only a month. Their place is very tiny and the coaches are of no use, staff doesn’t care and not welcoming for newbees. What a shame.Two weeks back I’m calling to cancel my subscription and funny thing is they already put me on hold thrice, very unprofessional and very bad attitude. Wow
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July 2023 by Austin Y.
Terrible gym, that lies and locks you in to a contract. They turned the basketball court into exclusively APL pickle-ball court for the elderly. Literally the only reason I signed up here was for the basketball court. Now I'm stuck in a year long contract with this god awful place.
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June 2023 by Amane E.
This gym is a SCAM. I was lied to about being about to go to other gyms and brining a guest. I was VERY specific that's exactly what I wanted to do and made sure I had that with the one who was signing me up. Comes to when I sign the contract, I didn't get those benefits. Then when trying to cancel BECAUSE I WAS LIED TO, they told me I'd have to pay $400. So I ride it out for the whole year, and thinking my membership should be canceled in May. Comes to find out, 2 months later, it goes into automatic renewal and was still charging me. This gym is a SCAM. They're VERY money hungry and lie at any costs for more membership. By the way, the gym is VERY dirty. The equipment was never cleaned. And the bathrooms/ locker rooms are disgusting. If you DONT want to have such a hassle of a gym, DONT COME HERE.