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November 2023 by Ted Pendlebury
Excellent experience all the way around! In and out in less than an hour, even faster than promised. I wouldn't hesitate to return for other services. Give them a try! BTW, I especially enjoyed all the memorabilia in the lobby.Service: Wheel alignment
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November 2023 by Ted P.
Excellent experience all the way around! In and out in less than an hour, even faster than promised. I wouldn't hesitate to return for other services. Give them a try! BTW, I especially enjoyed all the memorabilia in the lobby.
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October 2023 by Joe D.
I've been bringing my cars to the Roseville location for 4 years. They have always been friendly and completed the repairs in a timely manner for an average price compared to other repair shops. I'm bringing my car today for an oil change.Update 10/13/23: I'm changing my review from 5 stars to 3 stars. Nobody works here that I remember from a year or so ago. They're nice enough but I just don't trust them like I used to. They said they inspected my cabin filter but I had to replace it after checking it myself when I got home. It was filled with dirt and leaves and definitely hadn't been changed in a while. Then I brought my other car for an oil change and they checked the brakes and said they have the same amount remaining as my last visit over a year ago.Update 10/27/23: I changed my review to 1 star. They said they checked and topped off the fluids and today I had to add power steering fluid. They said they inflated all my tires but today I had a low pressure alert because they didn't check my spare tire. They said they tested my battery and I couldn't start my car because the cable was loose. Then I find out they ruined the cable and it couldn't be tightened enough so I had it replaced (at another dealer) which wound up costing me $480. I'll never go to Bill McAnally Racing auto service (BMR) again.
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September 2023 by Justin B.
I had my AC compressor changed 2 1/2 years ago. It cost nearly $1000. My compressor went out again over the weekend. I called and was told my warranty expired. An AC compressor should last 10-12 years. According to the NHTSB, 99% of compressor failures are caused by improper install. It is nearly unheard of to have to replace one a second time. I was told there is nothing they can do for me and I would have to pay for a brand new repair.
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September 2023 by A OF
Way overpriced compared to the going rate for repairs. When it’s a relatively easy repair that only involves minor work, these guys charge 2-3 times more than other repair shops. The available parts are the same, the process is the same, so it appears that this shop quoted similar to a bad functional gps, they take the long way.Thanks to YouTube and professional mechanics, one gets an idea of the work involved. Going from the top down and removing everything is the long way, lifting the vehicle and accessing the part from underneath is the easiest way to get it done.Excuses, sales pitches, and they make up a story to price gouge a customer.Sorry, but there are plenty of mechanics that have been in business a long time, $200-$300 to get it done. This place charges $600 for the same thing.It’s an everyday vehicle, not sports car and not a luxury vehicle. It’s a vehicle important for transportation to and from school, grocery, work.Nothing special about the repair.One star for proving that I should go elsewhere where the price is reasonable for the repair.
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August 2023 by Brayden Roper
Great shop, fast work, knowledgeable mechanics, definitely on the pricier end
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June 2023 by katie horton
Sharayah and her team is AMAZING very professional and helped me understand what was going on and what needed to be fixed. I trust them with my vehicle one hundred percent . Thank you guys!!!Service: Tires
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May 2023 by G Ferlito
Very clean shop did the work on time and we'll see what happens with the repair they've done hope everything's good I recommend this place thank you
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April 2023 by Shannon S.
My son's car needed some suspension work after a curb jumped out in front of him. They handled it quickly, at a very reasonable price and the quality is top notch. I couldn't be happier. Thank you!!!
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February 2023 by Rosemarie Dias
Thank you for quickly responding and getting me in to investigate my electrical problem. Really, really appreciate the honest, respectful and courteous way everything was handled. Plan to adopt you as my new 'go to' auto repair shop!Services: Electrical
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February 2023 by Barry Mathis
These guys always under promise and over deliver , I dropped off my truck mid afternoon , they found the problem and fixed it , had it ready to go by that evening. Consistently Superior Performance Time after Time.Services: Engine repair
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January 2023 by Marcelo Hernandez
I don't know why you'd get your car fixed elsewhere, their prices actually compete with shops that overcharge and the quality is as good or better than dealerships
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December 2022 by Scott Espinoza
Thermostat went bad on our Jeep. They fixed it the same day. Good customer service. Very polite and courteous.
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November 2022 by Adriane C.
I have been a customer for at least 10 years now. I go to the Antelope shop. They've always treated me fairly, were honest and the people at the desk were friendly and willing to help. Since the beginning of this year, the atmosphere seems to have changed. They had several people leave and they had a person from the Roseville shop transfer to this one. When I have been in with service issues, I cringe if I have to deal with her. She's not friendly at All. She always seems to have an attitude, is very much NOT helpful, doesn't seem to want to explain anything and seems reticent to give out specific cost information ahead of time.She seems like she could careless if she has my business or not. My most recent interaction was with her on the phone asking for a price quote for an oil change. Again, the way she acted on the phone was not to the level that I've been used to in the past from them. I no longer feel like my business is wanted or appreciated so I will be going elsewhere.
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September 2022 by Leonard Clark
I'm new to the area, I was looking for a place to take my corvette to. At Dreams and Drivers, this was the recommended place. I am very impressed with the shop. Clean, courteous, and very approachable. Answered my concerns. Maybe the race car air will transfer to mine.
