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November 2023 by Winny Tjar
The worst of banks ever. Went in there to cash a check, no Tellers. ATM couldn't dispersed coins and as a result could not get money. Wake up America.
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December 2022 by Alina L.
David was very helpful , nice & quick. He explained everything to me so well & helped me settle a couple issues with my banking. Thank you David!
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December 2022 by TJ Bernardo
Don't go there. Most horrible bank for banking anywhere. Charge you fees whenever they can for whatever reason they can. Customer service is atrocious, and since they took over BBVA, I was without access to my business banking for 3 weeks. Run Fast the other direction.
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May 2022 by Martin A.
Very slow service. I walked in to get some cash out and a cashiers check. I waited about 8min and no one was in line. There were 2 cashiers, one was in the phone and one was helping someone. When it was my turn I told her I needed to take cash out and a cashiers check. She said it would cost me $10 to get a cashiers check. I told her the other branch waived the fee a few months ago. She said she couldn't because she did not have the authority. I asked for a manager and she said there was not one. How does a retail bank run without a manager?
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March 2022 by Abbey H.
Lovepreet is so sweet and wonderful!
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January 2022 by Ian Jones
Very helpful and friendly staff :)
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October 2021 by Scott J.
This used to be a wonderful business bank- now under the PNC Bank umbrella, horrible.
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November 2020 by Carol S.
I'm sad to find my BBVA Bank has been closed for quite some time. I can't wait until this Covid19 stuff is over!
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March 2020 by Alyssa M.
i made a transfer from one of my other accounts to this one and they're trying to close my account saying i said i didn't know where the money was coming from i made the transfer myself!!!!! they never called me i woke up to an email saying my online and mobile banking is disabled and they say its cause of a transfer i made. i will be contacting the better business bureau and call cutris about all of this.
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December 2019 by Sam Riar
Unethical and not a trustworthy bank. Clerical Staff is great though.
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November 2019 by Jeremy Frechette
I came into this location today. I needed to setup a debit card pin. I can't remember the name of the lady that took her time to explain how the app and online banking worked. The best experience I've ever had at a bank. The lady had dark or black hair with a pony tail. Great customer service, give her a raise.
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February 2019 by pinstash 808-916
I was very well treated, I had issues opening up an account and had no issues what so ever opening up a checking account with no monthly fees. First time in years I haven't had to pay for a checking account!
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July 2018 by Michael M.
Not a review of the branch, but rather the institution in general. Worst bank ever! EVERY time their mobile ap updates..my account gets locked. After sitting on hold and then talking with a rep...online banking still locked. On three occasions in past six months I have had to physically go in and sit while they "figure" their own system out. This time I'm once again going in, but will not be fixing situation...I will be closing my account. So done with this company!
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May 2018 by AJ M.
Got my mortgage here. They messed up on my escrow account. Now I am stuck paying about $1000 more per month. No one could figure this out for months and I was getting the runaround. Finally Tish Kumar was able to figure it out in 1-2 phone conversations. I'm going to look to see what they can do otherwise I'm going to refinance with a different lender ASAP!
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November 2017 by Mikaela C.
This branch deserves ZERO starts. Couldn't believe the unprofessionalism. Makes sense to why there Yelp reviews are so low. They close at 5pm. I come in to speak with a banker, ten minutes before closing. They have me wait ten minutes to tell me they are too busy and to come back Friday. Wow. Just wow. I will take my money elsewhere. No need to deal with the attitude. I was in your branch before closing. Trying to bring my money to a small branch instead of a big one such as Wells Fargo, guess I will stick with them :) I will be letting everyone I know of the horrible customer service here. BELIEVE all the Yelp reviews and save your time, go elsewhere.
