AutoNation Subaru Roseville is a prominent Subaru dealership located in the Greater Sacramento area, serving customers from Roseville, Sacramento, Citrus Heights, and Folsom. The dealership offers a wide selection of new Subaru vehicles and a substantial used inventory. Many customers have praised the knowledgeable sales team, particularly highlighting the exceptional service provided by a sales person. However, some experiences with the finance department have been less favorable, with reports of upselling and unprofessional behavior. The service department also receives high marks for its top-notch advisors and mechanics. One service advisor, in particular, has garnered loyalty from customers over a decade, known for his honesty and excellent communication skills. Customers appreciate the helpfulness of the service staff, who go above and beyond to make the service experience pleasant and efficient, even accommodating customers during busy workdays. Overall, AutoNation Subaru Roseville is recognized for its commitment to customer satisfaction in both sales and service.
Our experience with Darby was exceptional. Unfortunately, the Finance guy kept trying to upsell us on multiple things and became rude and unprofessional when we declined. Lost one star because of that.
October 2024
Recently purchased a new vehicle at this Subaru dealer. Worked with a very knowledgeable sales person, Thanh Le. The whole experience, including dealing with the financial person, was painless.
October 2024
Good customer service -- timely, courteous, and informative. Service was also done within time noted.
