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January 2021 by John S.
Bad bank, horrible customer service. I'm a customer and I'd strongly recommend not having anything to do with this bank. Instead of treating their customers like royalty they harass their customers for no reason. I faithfully pay my mortgage held with them in full and on time each month but they actively harass me and try to default me for no reason (well actually their reason is so they can charge a lot higher (default) interest rate for their predatory mortgage loan).
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August 2020 by Dawn J.
Worst bank, worst customer service, makes promises they don't keep, and fail to do there job.
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January 2020 by William Burns
It's sad when I have to write a review of the financial institution I chose to bank with. But it has been problem, after problem, after problem - continuously. I went to my bank, personally to report a missing card and request a new one... 3 weeks later they informed me that they NEVER ordered a new card, or even cancelled my missing card. Now I'm attempting to activate the new card that finally arrived. I was prompted for the expiration date of the card. I entered the expiration date exactly as it appears on the card. The phone system repeatedly asked me to re-enter it. Ultimately rejected and said to call my bank. I called my bank at about 8:50am... it rang a number of times and HUNG UP on me! Their atm doesn't accept cash deposits. Their are too many other problems to list! Every single week, something else unacceptable happens. I just stick with them because the staff is friendly, but that is the ONLY thing going for this bank!
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June 2019 by Brita Alkire
Excellent experience with this bank personelle, particularly Stephen Crane who could not have been more efficient, knowledgeable or friendly. I will continue to do business with this branch.
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January 2017 by Hugh Anderson
Very small number of staff but there is never a line and they are very friendly and even remember me after just a couple visits
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November 2016 by Elkins Yandell
Friendly staff and they make a point to know your name and get to know you. Great service. Never a long wait.
