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September 2023 by Janelle Ferneyhough
I loved visiting this store. Jacey was so incredibly helpful and made me feel very confident in my new jeans ! I will be returning if she is working there !
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May 2023 by Delta Two Niner
Decent selection of clothes, but kinda overpriced for what it is.
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March 2023 by Dee J.
Went today to take advantage of the BOGO 50%. Everyone was very attentive and helpful from the fitting room to the floor to the register. Joan took the time to help us find what we were looking for and even gave tips on how to make the most of the deal. She was patient and met our needs. Thanks for a great visit !
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March 2023 by Maverick
Great customer service. Was very attentive without being smothering. The store was very organized and the floors were free of trash or debris. I could see the care the employees took with keeping the customers happy and the store clean.
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February 2023 by Charlotte J.
I called American Eagle outfitter 800 number today, to speak with a customer service representative and complain. A sales associate whose name begins with an F was monitoring me today while I was shopping. She monitored me heavily throughout my shopping experience. Her behavior seemed to make a lot of sense to her. I am Black/African American, the other shoppers were White and Latino. I made a $118.00 purchase after being closely monitored. She will not be getting away with her behavior, American Eagle Outfitters assured me of this. They will be contacting me within 24 hours, to converse with me about my complaint. The employee was aggressive, unfriendly, and inappropriate. She made poor professional choices, I am glad she is being reprimanded. I have included a photograph of my receipt.
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November 2022 by Amanda Vargas
Someome picked up my H&M bag in the store. The manager Tori was super rude and unhelpful along with the rest of the staff. I will be cancelling my card and never shopping in American Eagle again.
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August 2022 by Lily Guo
i love this american eagle! the staff are friendly, the store's clean, the clothes are great, and the sales are awesome!
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August 2022 by Gerb Bergen
My eagle just isn't feeling the vibe here
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May 2022 by Shay S
I absolutely love this American Eagle! One of the best (if not THE best) in the Sacramento area! Jacob, one of the managers, is always incredibly helpful and I continue to return just to see his friendly face and get a bit of fashion advice! Keep up the great work AE Roseville, you totally got my business (:
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May 2022 by Charlie Boggs
The clothes are very nice
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March 2022 by Varun Berry
Sales associates r not tailed well to greet or help customer.
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January 2022 by Pao Nissen
They are the only store that have jeans that fit me.
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December 2021 by Stephen Byrum
Awful from the door to the back. Had to spend $40 just to see if something would fit because of they closed their fitting rooms on the busiest shopping day of the year. Not because of Covid. Just because they don't want to clean it. Had to go to another store to try on pants then come back and return them. Shouldn't have to do that. No mention of we can order them online for you (or anything else I wanted).
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November 2021 by Stephen Redmon-Byrum
Awful from the door to the back. Had to spend $40 just to see if something would fit because of they closed their fitting rooms on the busiest shopping day of the year. Not because of Covid. Just because they don't want to clean it. Had to go to another store to try on pants then come back and return them. Shouldn't have to do that. No mention of we can order them online for you (or anything else I wanted).
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June 2021 by Van N.
Shout out to Lexi at the register . She was super nice when she was setting up my rewards account . The computers were malfunctioning but she remained very professional and sweet !
