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August 2024 by Harpreet Ghuman
Kamilla help me with my purchase and i like my shoes very much !!!
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August 2024 by Sharan Brar
Kamilla is great person she helps me alot to select shows good service
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August 2024 by Harmon Jhooti
KoKo and Raul did a fabulous job of making sure i get the 20% off for the pair of shoes i purchased, along with KoKo getting my shoes cleaned before purchasing. I appreciate the both of them.
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August 2024 by Gwendolyn Ware
Extremely Attentive Staff. Very Professional, Helpful. KUDOS!
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July 2024 by Alex Konovalchuk
Omg. What a great costumer service Lilly have done, She dress so professional, she did amazing customer service for me picking out shoes , running back and forth like a busy bee, I never had experienced amazing customer service like Lilly did to me, At Aldo. Galleria Mall, she should definitely get a raise, or be a manager at the Aldo. Thank you so much Lily looking forward seen you again.
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May 2024 by Shaun Leeper
Show up here at 2:20 on a Friday and see a sign on the door saying “lunch break, 30 mins.” First off, I’ve never seen a store in the mall closed in the middle of the day…let alone a Friday. Staff your store accordingly.
Secondly, if you do have to leave, put the time you are returning on the sign so people know! Customers could be walking by at any random time and they have no clue if 30 minutes is in 5 minutes or 25 minutes.
Third, I waited for more than 40 minutes before leaving so the sign was misleading. Most likely a lazy, irresponsible employee. Pathetic showing for the store and brand.
UPDATE: just went and spent $300 at Nordstrom instead.
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May 2024 by Jim Stone
Customer service was top notch. Informative, attentive and helpful. Chris was an absolute sweetheart.
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May 2024 by Missy Vongphakdy
Had such a pleasant experience trying on different shoes. Meliah helped me choose the comfiest heels as well as a purse to pair them with. Would defintely come back again!
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May 2024 by Yudhvir Singh
All they have is a rude lady working in front who doesnt know even a C of customer service
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May 2024 by Isleton Properties LLC
Anyone wanna experience a rude customer service ?
I think this is a store to go
Never experience any employee of a store that rude just because you want to return a shoes.
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May 2024 by KaranSingh Virk
I every time came in aldo all guys don’t respect and don’t show anyshow please change your staff
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May 2024 by Harry singh
Bad service nobody cares about customers
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March 2024 by Lavell Wright
Really appreciate the knowledge of the staff at this location in helping me find the perfect gift for my girlfriend!
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February 2024 by Shashank J
Very nice, friendly and polite staff.
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October 2023 by Petru Zuza
I really hate to give 1 star, and usually, I prefer not to comment at all, but this store is a joke since they opened the new one. Always closed and always will be back in 30 min. Been to the mall several times and can never get inside it. The old one was great, new one - very bad. Please hire someone to be always present because I am afraid your sales will get you out of the business.