The customer service here usually is decent except for this Asian lady who just doesn't really care about her job. She just rushed through the process. And when she messed up, she just lied through her teeth about it. An employee like this needs to be canned.
July 2023
Not really pleased as they keep telling to stay outside. Maybe it's just the office extending the policy for safety?? Also, there was only one person attending to the customer, so the wait was long.
June 2023
Poor service. Lost several mails even using certified mail. No answer where the mail is.