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July 2024 by Lainey Tran
I go here to ship stuff and the workers are always really friendly but seems like they need more staff since the lines are always so long
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July 2024 by Huey Trieu
The internal management at this location is severely lacking. Scheduling pickups online feels futile as they seem oblivious to whether pickups even exist. Despite multiple attempts to schedule pickups online, they've been consistently missed. Each time, I've had to resort to calling them, yet pickups still fail to materialize. Despite reaching out to both the supervisor and postmaster, there has been no improvement.
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July 2024 by Yan Chen
My baby's passport appointment time is 10:30am-10:45am, I was in line at 10:40. The lady told us that we were late and refused to let us process it. If the appointment time was 10:30, don't send me an appointment with vague information. It's a waste of time.
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May 2024 by Joey Wong
Slow and bad customer service. Would go elsewhere
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March 2024 by Christel Morell
I like to report a mail delivery problem
I walked to my street this morning and at least 15-20 people mail was flying around in the street some open.
Address 7744 mooney dr
Rosemead,ca 91770
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March 2024 by Jaime Holmes
Beware! There is no walk-in passport services. You have to make an appointment. It has it on the website that they do but they do not!!!!! Don't waste your time trying to walk-in.
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March 2024 by Manning Xue
The staff is awesome. They came to mail the passport renewal stuff. They are more familiar with the process than me. They got it done in no time. ?
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February 2024 by N S
Where is my package,,, It should be in the corner of this LPO. DE6924857
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February 2024 by pp L
On January 2nd, I wrote a package here to go to Japan. On January 10th, I found that the package was still in possession of Rosemead Local Post office. I went Rosemead LPO and asked about my package. They asked me to wait for a month.After that, I called customer service and they said “Rosemead even did not send the package out. They even didn’t create a label.”What’s going on here. Anybody in Rosemead LPO stole my package? If it’s not, they lost a package where they take it. It’s so unprofessional.
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February 2024 by Nam Lo
Was here when they just open @ 8:30am. Two worker in front, with 4 customers. If everyone was all ready with their packages and labels should be fast. People didn’t fill out label or seal their packages holds up line. Worker tell them go to side and finish then they will call them back in line.Please peoples get your stuff ready then wait in line not in counter then starts writing address in label.Got my certified mail done and out in less than 5 mins.
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February 2024 by Angelina Dudley
I was running late and I didn't know what I was doing but the folks here helped me fund the right package and get my item sent off correctly. They were so friendly and the service was so quick.
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February 2024 by Alina Radchenko
I am very glad that this branch is near me. All queues are always serviced very quickly. Very nice staff. Only positive reviews from this branch.
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December 2023 by Jugataste
The energy was not too bad, and they were quick and efficient with their processing. Had no issues, only good things to say on this review.
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October 2023 by LING LI
We came to deliver the package, but the manager refused to accept it. The automatic service machine can read the label's tracking barcode, but their manager said her system cannot read the label's information. Refuse to accept our package. Our packages are sent using Shopify's mailing system. There are six packages in total, why do you say four can’t be accepted? She didn't even use any machine to scan the label. When she saw our people delivering the packages, she said there were four packages that she couldn't accept!
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October 2023 by GUANQING HU
We came to deliver the package but the manager refused to accept it. The automatic service machine can read the tracking barcode of the label, but their blonde female manager said that her system cannot read the label information, saying that our label is fake. She said that the Label must be created on the official USPS website to be true. Refuse to accept our package. Our packages are sent using Shopify's mail system. The commercial cooperation platform officially designated by USPS can be found on the USPS official website. We told her that the label was created through Shopify, but she still said it was fake and shut us out. There are six packages in total. Why do you say four cannot be accepted? She didn't even use any machine to scan the tags. When she saw our people delivering packages, she said there were four packages she couldn't accept!
