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July 2024 by Andy Travel Reviews
First time coming here getting an oil change for my Kia the mechanic make sure that he does everything carefully he also let me know no need to put too much motor oil in the engine Even though my car takes 5 quarts of synthetic motor oil but he only put four quarts I told him that I rather go with the recommendation if anything. I'll take my car back here for an oil change in a few months.
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February 2024 by Yu Huang
We encountered a tiny issue with the car and Peter patiently helped us out. They have many customers dropping by during the day, yet we didn’t wait too long to have our car checked and fixed. And the charge is very reasonable. Definitely recommend this place!
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September 2023 by Paul Wong
Valley very good
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June 2023 by Dominic Limbo
They do good work. The price are supposedly fair. The prices went up. For brakes. It's $160 for the front..$160 for the back. Oil change for synthetic is $70.
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April 2023 by Jay S.
Lying !my 2010 lexus es350. need to change transmission fluid and filter. the boss there told me he wouldn't change the transmission filter, since the lexus filter didn't need to be changed. it's life long filter. and charge me 150 for the fluid change!
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January 2023 by Thomas T.
This place is a joke ! If you want to ruin your day just show up and ask them anything other than a simple oil change. Please close down your shop old men; the world is a much better place without your stingy attitude. If you hate your job, quit it so you can find something better to do. I feel sorry you stuck you feel like you stuck with your stinky job and ask someone to write fake 4 & 5 star reviews. You are the only business that can attract so many 1 star reviews. How you can stay in business for decades with your attitude is beyond my imagination ....
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June 2022 by Jen C.
I've been a returning customer for the last 7 years but after this interaction with the owner Freeman I will not be coming back. I had a 4 year warranty on my car battery and it is still within the 4 year period. I showed him the receipt that HE wrote 4 year warranty on it. But he will not honor the warranty and he was being all defensive and raising his voice. This guy is a liar and not trustworthy at all. Also, he lost 5 customers that I referred to his shop. I don't recommend his services at all.
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May 2022 by Jeremy Padilla
I've been going to Upstar on and off for more tha 30 years. The only times in my life when I didn't use Upstar as my primary mechanic was the times I moved out of the area. Other than that, I will only use Upstar. Freeman is an extremely honest mechanic. Their prices are competitive and oftentimes below many other estimates. There are several mechanics working at this shop and they work hard at getting your car back to you quickly. I highly recommend Upstar Auto!
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April 2022 by KG H.
Don't take your car here. My Honda overheated and he claimed it was the engine and suggested I replace it for $3000. If I didn't wanted to fix it then he offered to buy my car for $1000. Luckily my friend suggested getting a second opinion. It was a $385 fix of a fan switch, thermometer and a rubber tube.
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April 2022 by Javier “Ace Man” Nunez
These boys are the shizee!! Very professional and nice. Clean and quick! Pretty much only do oil changes but when something else needed repair, they were honest and reasonable. I recommend this place! Freeman the owner is the best! Tell it like it is!
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April 2022 by Yelan C.
My dad recommended me this place, he only trusted the guy there. They are honest mechanic. They will only quote you want you actually need for your car. If your car doesn't require any fixing, he will be honest with you about it. You don't have to worry about if they over charge or charge you for unnecessary services or parts. I go to here for all my car maintenance now.
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March 2022 by David N.
WARNING: Most of the 5 star reviews on this place is fake by the owners friends and relatives. Have come here 3 times now for oil changes , mainly because they were open on Sundays. Each subsequent has gotten worse and worse service. The owner seems to be angry every time and does not want to offer friendly services. Expect to be yelled and berated at when coming here for even basic services. You will not have a pleasant experience coming here if you are used to normal American politeness and services . Only come here if you want the loud bargaining/rude Chinese style.
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January 2022 by g c.
Got my jeeps fuel filter replaced here, driving the next day I saw fuel leaking out when I parked on a hill, came back the next day and was charged $75 to tighten my lid as the mechanic didn't do it correctly when he replaced my filter..
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December 2021 by V Hignite
I have been coming here over 30 years! I moved pretty far and any major repairs and tuneup I still come here as much as I possibly can. If I need a tow or my now grown children do We definitely tow here. Freeman is the most honest trustworthy person you could meet. They will never up sell or do unnecessary work. The work is fast and good. I’ve never had to return to recheck any of their work. They are excellent and extremely affordable, very fair pricing.Services: Check engine light diagnostic
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September 2021 by Eric W
This is a very rubbish car repair shop. I called for consultation. I asked in a very calm and polite manner. They actually said that I was crazy and rubbish. It was the first time I met such a person in eight years in the United States. It was so disgusting.