“High recommended this location.professional,experienced and friendly staff.They also have a clean and big AC waiting room for customers.Price is reasonable and fast service even during a pretty busy day.”
“This process should have gone off the rails and this should be a one star review, but here's what happened. I made my order online and set the appointment. Not fifteen minutes later I get a text saying the system showed my tires in stock but they can't get four, please call. I'm ready for the whole thing to fall apart, but the operator found four comprable, no big price difference, so fine. A week and a half later I show up to my appointment and the tires aren't there.
I'm pretty annoyed at this point and the guy says, 'look you took off work, here's what we'll do' and he sends one of his guys to go to the warehouse in Santa Fe Springs (they were already running behind) and they'll bring the tires back need an extra hour.
There's hope out there folks, customer service still exists and I will be making sure to return the next time I need tires. See you guys in 75K miles or so.”
“My Ford Fusion’s water pump went out & I contacted a few shops in the San Gabriel Valley where none of the shops were skilled to perform the complex repair for this 1.5L Ford Ecoboost engine. Even the local Ford Dealer service center never returned my two calls? Then I found Lima Auto Repair where Chris eased my worries & stated that they were totally skilled with these engines & had all the complex tools necessary. The cost were reasonable and the repairs were professionally done in a few days. Customer service, smartphone appraisal & approval process was awesome! My car is like new again & I received a great warranty for my repair. Mike the owner even washed my car before I picked it up. My new auto repair shop is Lima Auto Repair. Go see Chris & Mike, you will be impressed with this shop. Thank you ?”