Home Improvements near Rosemead, CA

“I had my bathroom remolded with them. They did a good job overall. I like that they are one stop shop where I can purchase the countertop, toilet, flooring, shower door, and cabinet mirror. Anna the project manager was responsive and helped me with all my questions and concern. The contractors spoke mainly Chinese but Anna helped translate for us. The only tip I have is confirming the contractors schedule as some of their contractors don’t work weekends and holidays.”

“Tony Pang provided us with exceptional customer service. He was extremely patient and did not make us feel rushed. He helped answer all our questions and was knowledgeable about the materials. He went above and beyond to ensure that we were satisfied and were comfortable with the product we were purchasing. We will definitely be coming back!”

“We needed some new bathroom fixtures for tub and sink. I decided to call, send someone some pics of what we had and let them do the work and find something similar. Aminata answered that call and went above and beyond! She found options that were similar as a good starting point. She then walked us around the showroom and we found that we liked other styles. She went with the flow and helped find fixtures that would work with our setup - 4 hole vs 5 hole Roman tub. It's not cheap and neither was our first set. Hopefully this one lasts as long as the first set.”

“Happy I stopped by.. Such a wide selection for any home renovation project. Their team had great insight amongst the leading brands and the small nuances between them. They had great design suggestions to make everything cohesive and flow -- we would've been lost without them. Amazing group of people behind quality products!”

“Thank you to the associate Ricky, He is the best. He's was very helpful and attentive. He offered me a chair to sit down while my newborn and I waited for my husband to finish shopping. I will be coming back to this home Depot. Ricky thank you so much you are the best.”

“I must give 5 stars to the customer service we got in this Home Depot by Frank, the guy in the doors department. It was very polite and helpful. He gave my husband all the information he needed on the security doors that he needed to order. We went to the Home Depot in Downey and the one in Cerritos, Terrible customer service, we waited for half an hour on each of these stores for someone to help us, but no one showed up, when we arrived at this store , my husband ask a young guy for help and right away he called the person in charge of the doors , so Frank came like in 3 minutes, open his computer, looked for prices and dates for the special orders ?”

“Wonderful store with lots of beautiful handmade tiles.. we love working with all tiles from there Saltillo tile to the Lincoln tileAsk the store for our number Marco the Tile Man”

“(Translated by Google) Very good place, the guy who attends is very friendly, helpful and sincere. And with a wide variety of tiles.(Original)Muy buen lugar el muchacho que atiende es muy amable servicial y sincero . Y con mucha variedad de azulejos.”

“I spend thousands of dollars yearly utilizing Home Depot purchases to maintain my real estate investments. Furthermore, the customer service is top-notch. However, my most recent interaction with Alyssa, a manager, could have been better. I just found a $52 item purchased one year ago that was not opened. I attempted to return it today, and it was denied. Alyssa's defensive posturing did not insure me as a customer, and she led me to believe logging on to The Retail Equation (TRE) website would clarify why my return was denied and that the site would ensure me of receiving store credit for the purchased item. That was not the case; there was no human being to discuss customer concerns. Their "return items" section 1-800 number had only four options: 1. major appliances, 2, new orders/online purchases, 3. local Home Depot questions, and 4, local Home Depot credit card purchases. No exclusive phone number is explicitly designated for refunds, questions, concerns, or contingencies. I'm glad they are not the only option in town, and if this problem is not resolved equitably, I have other choices.”

“Curt was really thoughtful and helpful about two weeks ago when I came in near closing and asked for a recommendation for a tool to pry open my laptop back panel for maintenance. He recommended a putty scraper (under a dollar!) due to it not being metal (which has negative implications when using it improperly near electronics, I did not know much about, but he explained). It worked!”

“This review is only for Marco. He was so nice and helpful with the cabinet scribe we were looking for.He went above and beyond in my opinion. He knew he most likely didn’t have what we were looking for and he still went and checked through his inventory. This is how I treat my customers and it’s nice to see others do it too.Side note: the girl that sits at the entrance doesn’t have customer service skills. Either help her get better or change her position.”

“Went in today to see about getting a oven range filler for the back of our new oven and spoke to Gregory. He was very helpful in making sure I got the right item, but unfortunately, they didn't have any in stock. I really appreciated that he went above and beyond trying to help me out.** 2 years ago **Came in to pick up a curbside pick-up and the guy that came out was very nice and it was a super quick in and out experience.”

“This review is definitely for the customer service rep "SAIHRA" who took care of this customer way above and beyond. She went out of her way to make sure my order was assembled and delivered with no further issue. She even called when the weather turned bad to confirm I had received my delivery. True, true customer service. Thank you so much for your assistance!”

“This review is definitely for the customer service rep "SAIHRA" who took care of this customer way above and beyond. She went out of her way to make sure my order was assembled and delivered with no further issue. She even called when the weather turned bad to confirm I had received my delivery. True, true customer service. Thank you so much for your assistance!”

“Who hired Andres? You have a keen eye for talent. Please fill your store with more like him. He crossed paths with me at the entrance. I had a mulch exchange which I'd purchased the wrong color. The initial contact, the usual not so friendly front end customer service you don't have your receipt...blah blah...never mind that I spend thousands of dollars at this store chain yearly. Never mind that not only was I replacing with a correct color but purchasing more bags, but ok ladies, I have a broken rib and no strength to care so I will allow you to be condescending and feel important, just give me my mulch. I still have Andres. He hauled the cart with the wrong color bags to the garden, loaded now 10 bags of the right color, plus two bags of GroMulch and was ever so happy to do so. Andres stayed with me through check out and loaded my car ever so careful...and just a nice guy. "Ma'am, I love my job" The attitude amazing...the skills...amazing. Management keep an eye on this man and give him what he deserves. Don't lose him and hire more like him. To loyal Home Depot customers that read this review ask for him when you come in and commend him for doing a great job. They don't get paid enough for their hard work. To the management...hire more employees that care just like Andre.”

“This is to acknowledge Sophia and Liz who helped us with our washing machine purchase. We had an issue with the one we originally purchased (the detergent compartment was blocked by our sliding dooor). Both ladies were super patient with us and explained pros/cons. Sophia actually gave us a little discount for having to coming back to the store. Hopefully, all goes as smoothly this Saturday when they haul away our old one, the one we originally bought and install the new one. Thank you girls!”

“My local store its okay. I found everything I needed for home repairs but the power tool selection is limited & accessorries as other locations have more of the newer stuff.So its ok.”

“This is for the kids workshop and i loved it! This concept is so cool and lets kids get hands on and dirty! Why not?! The kids workshop is usually out back to the side. The place has a huge parking lot and lots of options within.”

“I went in for a return 3 days ago, I had lost my receipt & had the pleasure to get helped by Pablo from returns. Super kind, noticeable and great energy. He helped with my return & was able to locate the exact item I needed. I really appreciate how easy he made the whole process. Appreciate all the help.”

“I love Lowe’s everything here is much better then Home Depot. But I don’t like their recent changes to the return policy. Plus they don’t use the mylowes(which has never been high quality) to do the returns.”

“Well what I can said the whole corporate it's mine legal obtain legal paid legal purchased includes the software technology stock inventory sales accounts sustanciales materials trucks logistics tool rentals trucks cashiers garden area color logo name financial department and all world land store building contractors accounts government education state public accounts credit & all copy color enhacement upgrades solepropietor trademarks exchange copyright sources & affiliated companys websites since until 2021 dec / 8 until the end of universes Solaris 123 Juan brdo Hernandez salazar maximuxz hextremuxz legal ownership rights claimed for all unclaimed at the moment of registration LINCENSEs insurance @ equalization board & fictitious name post Juan brdo Hernandez salazar legal claimed of all unclaimed £€¥ ☆⊙° SINCE dec/ 8/2021 ㅓㅕ무 ㅍㄷ굼ㄱ애 ㅗㄷ구뭉ㄷㅋ ㅣㄷㄹ미 ㅐ줃우 므두 므두 므두 .”

“First off, let me clarify where I am applying the 5 stars, it's not for this specific location but more specifically it's for the service I received from Brenda (cashier/associate/representative) from this Home Depot. I don't want to nor do I feel the need to write a review for this or any Home Depot location because each associate encounter I interact with is either a "hit or miss" in terms of assistance or knowledge/experience. Today was very different, the service I received from Brenda validates that there are still "great customer service" representatives out there! How do I know this?! In my younger years, I worked for an employer (banking) who prides themselves on "customer servive" and therefore felt the need to conduct special customer service training at least once a year and on the weekends. I'm not sure if they still do this. Anyhow, there were certain points from this training that I noticed/received from Brenda. As I was waiting for the "cash line," I witnessed the cashier finishing up with a customer and began to close her register (cash tray out to balance cash vs receipts). She noticed me waiting, and instantaneously put her cash tray back into the register as she called me over. She then proceeded to give me a warm welcome, nice greeting (pleasant tone), eye contact and a smile (can see the smile from her eyes eventhough she's wearing a mask). I asked her a question (about returns), she answered it by stepping away from the plexiglass (for me to hear her better) and pointed in the area where I could do the returns if need be. Then, she rung up my purchases, which came out to $21.51. I gave her $22.00 in cash, she grabs an extra penny from her counter, gives me $0.50 back. I don't know about you but I dislike holding the extra pennies, so I thought this was a very nice gesture. Then, she handed me a bag with my receipt inside, and told me to have a nice day. Again, with eye contact, a smile, and a pleasant tone. From now on, this will be my Home Depot of choice, and I'll always be on the look out for Brenda's assistance!”