-
August 2024 by Ted Pham
Great service!!! Very attentive to all my needs and requests and worked hard to get me the best rate.
-
May 2024 by Paul S
I concur with all the negative reviews. They have a good show going on as one reviewer put it. Zero integrity and a lot of runaround is what I got here. David plays good cop and makes the owner into the bad cop.
To cut a very long and annoying story short, I agreed to purchase a BMW 640i and I was told to send a deposit to secure it as all of a sudden there were two other interested parties. I agreed and sent a deposit and was promised a contract. Instead I received a receipt for the deposit. The deal was pending a mechanical inspection at BMW.
I spent an hour on the phone the following morning to secure an inspection. I messaged David to coordinate the time. He was on his way to BMW when about 30 mins later I received a Zelle tranfer. He basically returned my deposit without even a phone call or message to indicate why.
When I called him to ask why he returned my money, he fumbled his words before saying the owner changed his mind and will keep the car. Sure, okay. So I pressed further and sent a few follow up messages and even upped my offer by $1k but he never replied.
I finally got him on the phone and he said I don't want to offer the owner more money as it's not right for me and he's so peeved off with the owner. Sure, David. I was born yesterday.
When I said it would be no issue for me to check for a new registration he then said the owner is going to put the car in his son's name. Okay, David. And he kept saying how peeved he was with the owner. These two clowns really have the good cop bad cop game down to a tee.
After much frustration, I wanted to share this review with other potential clients. Was the fact that the car was misrepresented the reason the owner didn't want it inspected? The answer is a mystery, but the reality is that it was sold to someone else and our deal was never honored. These people purposely didn't send me a formal purchase and sale agreement because they wanted an easy way out for the afformentined reasons in the event a less experienced buyer came along.
I honestly rarely leave negative reviews, but these people are exactly why used car sales people have a bad name. Don't trust them. And if you do end up buying from them assume you're being lied to unless proven otherwise. They are snakes who only care about transactional sales instead of honest and meaningful long term relationships.
David, I do hope you learn and grow from this. Lying and playing games with clients ultimately doesn't help you develop your sales skills and earning potential.
-
May 2024 by Harry Zhou
Great service!
-
December 2023 by Jorge Dangond
David at fast track auto really went the extra mile to help me with my trade in. He even matched CarMax appraisal. Had a great experience trading in my vehicle for one they had in inventory. Didn’t feel like there was anything hidden from me about the vehicle condition. I really felt taken care of promptly and honestly considering the investment. If you’re looking for a new, used vehicle, in great condition and honest sales men/women to help you make it happen, look no further!
-
October 2023 by Justin Li
Purchased an 2015 Honda Odyssey from them. Daniel helped me out throughout the whole process. Very nice and polite salesman. Been keeping my eye on their inventory and their prices are always the best in the local area. Looking forward to buying another one from them.
-
September 2023 by wusaki
Fastrack is very professional and Elson helped me find my dream car, highly recommend great team ?
-
September 2023 by Haiyuan Gao
The car I ordered on Monday was delivered to my door on the same day, and the service was impeccable!
-
September 2023 by YUAN ZUO
Great service???
-
September 2023 by Guanhao Lei
Great service! Nice price!Finish everything for me in just 1hour! Highly recommend!
-
July 2023 by Christopher Reynolds
I shipped a car for Fastrack Auto Inc and they suppose to pay me a dispatching fee of $115.00. They shipped their vehicle with me and after delivery of the vehicle they are not answering my calls. They never answers the call and when they need the services they keep on texting me and calling me to get the drivers info. This is so pathetic and I recommend everyone not to purchase vehicles from here because they never deliver it and if they do they will never pay it for you and stop answering your calls.Very Bad and Poor Service.
-
July 2023 by Usama S.
I shipped a car for Fastrack Auto Inc and they suppose to pay me a dispatching fee of $115.00. They shipped their vehicle with me and after delivery of the vehicle they are not answering my calls. They never answers the call and when they need the services they keep on texting me and calling me to get the drivers info. This is so pathetic and I recommend everyone not to purchase vehicles from here because they never deliver it and if they do they will never pay it for you and stop answering your calls.Very Bad and Poor Service.
-
November 2022 by Leah Kercheville
They have a good show going on. They act like they are being very transparent but in the end the car needed tons of work. Brakes and suspension control arms were shot. I don't know if they oiled them so they didn't squeal for one drive but 2 days later my mechanic gave me this list of things that were unsafe. I tried to call them back to simply trade for a different car and they kept saying its too late there's nothing they could do::: Cabin air filter dirty, Climate needs service, Battery leaking, Spark plugs worn, Drive belt worn, Engine air filter dirty, Coolant dirty, Brake fluid dirty & Low, Power Steering Fluid Dirty, `Codes Found, Engine Valve Cover & PCV Valve Leaking, Engine Oil Cooler Seal Leaking, Engine Oil Pan Leaking, Engine Mounts & Torque Worn & Cracking, Trans Mount Cracking, Front Struts worn, Control arm bushing torn, Sway bar link worn, Rear Suspension Shocks worn, Needs Wheel Needs Alignment.
-
September 2022 by MOVIE CLIP
A liar only makes one transaction in his life and keeps moving and changing his name. The days are long and I will post more and more slowly. Wayne: Is integrity important? But here in the United States, Chinese businessmen don’t care about this.
-
June 2022 by Matthew C.
Never followed through on anything that was promised. Car had suspension issues and other things on top of that. That's what you get when you spend 60k though
-
February 2022 by Rob Culver
Quick shipping….ordered around 11am on Thursday and had in hands before 10:30am Friday! Thanks for a great turnaround, will be ordering from here again.