I'll rate overall customer service as average. Don't go to any bank on the beginning of the month. Seniors already in line to withdraw their SSI money. I got there 15 mins before the bank opens and already a long line outside the bank.
August 2023
This location has a very racist employee ( worker is Hispanic) she's always rude, throws things on the counter and one time even with a cash withdrawal she asked what the money is going to be used for. Not professional and suspicious behavior.