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March 2024 by Silvia Ruano
Very helpful staff, everyone nice professional. Clean office most immediately proper care.
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January 2024 by Roberto Portillo
The attention of the staff and doctor is very excellent. I recommend it .
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September 2023 by Vanipop
Way to many visits for no reason. 5 Appointments just to milk as much money as possible. Scum.
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September 2023 by Sizhuo Kan
We had very bad experience today. I brought my dad to see doctor here today and expected him to do surgery. But the doctor is so rude and such unprofessional he kept saying this is a America, everything is different. I don't know what he means. As a person stays here over 10 years, got citizenship and was taking nursing school, I don't think I need to be trained it is Amercia. I just want my dad to be treated. He refused to give my dad any treatments even medication and just intended to send us to ER. Of course we could go to ER, but why are we supposed to see him and paid him for doing nothing if we could just go to ER directly. His clinic is total cheating for money. Avoid being his patients.
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May 2023 by Vicki Milostan
I think Dr. Is so kind and listens to your problems..Hes great. The staff is also great..
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August 2022 by Victoria Macias
Dr. Michael Cao is excellent Dr, very nice and professional, also Jessica help me a lot very nice lady, always smile I recommend totally Dr Cao.
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May 2022 by Celine P.
If I could give this place ZERO stars I would. When you walk into the office it is very stuffy. We are in 2022 and with the knowledge of how a pandemic is, one should know to keep the office ventilated but not this place. My mom went this Dr and was scheduled 3 tests all done on different days. On the 3rd test, the dr decides to do another test. Who knows why. Every time she steps foot in the office there was a copay. My mom has one of the best PPO insurances. I know because I make the payments. The 4th test was scheduled almost 2 months later. Not only did he not prescribe the right meds for her condition, he doesn't explain what the tests are for or why the 4th test was needed. We decide to go to another cardiologist. That cardiologist was patient and had beside manner unlike Dr Cao. Long story short, my mom went back to Dr Cao to obtain her medical records and the Dr refused stating he still needs to do a 4th test. The office REFUSED to give my mom her own personal medical records. This is a HIPAA violation. Every patient has the right to their own medical records no matter of more testing needs to be conducted or even if the balance is not paid in full. Fortunately we were able to obtain her records after going back a second time. This Dr is money hungry and does not care about patients. If you want better care, look elsewhere.
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April 2022 by leander bunch
He real through, Dr. Micheal Cao, he's a really good cardiologist. I give 5 stars.
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February 2022 by Tommy Lam
They deserved a negative star. I don't know about the doctor Michael Cao, but the staff deserved negative stars. Not only they're extremely unprofessional and rude, but they also made a lot of mistakes. we asked for a referral to do an echocardiogram, they either sent the wrong code or referred us to the wrong place, each time we call they would tell you they're busy and not willing to help. If you go to their office, they would tell you to wait, they're busy at the moment. We had to call so many times and had the lab call them directly to get it resolved. After getting the report, they won't call you, my primary physician asked for the report, we and my physician called them to request a report, they told us to call the lab directly to request a report. I asked them if they have the report on hand, they said they do, but they're too busy to send the report over. Overall, they are not willing to help their patients. they deserved a Negative 5 stars.
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December 2021 by Marisol C.
Their services are great! The doctor is wonderful, he listens to you! The staff is amazing! The office has a welcoming feeling always! GREAT SERVICES OFFERED!!!!!
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December 2021 by Sarah T.
This medical center has got to be the worst center I've ever been to. The staff are extremely lazy, rude, annoying and ignored patients as they entered. No wonder the turnover rate is so high here. I always see new faces every time I come for my checkup. A few days ago my husband and I came for a checkup and we noticed how everyone was getting a calendar. So we asked for one since it looked unusual to the calendar we've been accustom to. There was a heavy set short Asian lady with the rudest attitude I've ever seen. She asked us for our information like an interrogation. First of all, everyone is entitled to getting a calendar as a patient of the medical plaza. Without patients all the doctors and staff wouldn't be paid and there would be no income for them. They should thank customers for coming in and giving them business. I was appalled how petty that lady was over a calendar so I told her forget it and I wasn't going to fight over a calendar. That lady didn't even buy it and acted like it was gold. Well, guess what? She can go ahead and eat it so she can get bigger and bigger until there's no more room to expand. It wasn't worth my time and I've been to other facility where they willingly give out calendars to patients without any problem. I'm not surprised how other reviewers were talking about the staff as well because it's true people. If you ever go here don't assume you will be treated like a patient. Be prepare to talk down to the front desk ladies. They have no manners and decency at all. Sometimes I wonder how the doctor find these people. It amazes me. Stay away if you can. If you must go, have a plan of action in advance.
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November 2021 by Fina N.
If I could give this place a zero I would. The staff are very incompetence, rude and have no sense of what's going around in the office. Why even work here when you don't want to help patients or assist anyone when they ask questions. I tried asking them questions and all they do is give me attitude. Don't bother making appointments because you're looking at 3-4 hours wait even with appointments. What's the point of making appointment then having to wait for a long period of time. They overbooked people and make them wait especially around Covid time which is against safety protocols. This would be the last time I'm coming here and I'll definitely switching to someone else. After waiting for over 3 hours the doctor only saw me for 5 minutes and just looked at some papers he had in his hands and doesn't know how to explain the health issue. Please stay away from this place. You have been warned.
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October 2021 by Debbie Hughes
This is one of the best medical facilities I have been to. Dr. Cao provides personable care. He takes time to answer questions and makes sure he follows up with my care. I have not had a doctor that greets me by name like he does by just seeing me in the hallway. He shows a lot of compassion. His staff runs the office very efficiently and are very kind. They are the best.
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August 2021 by Art J.
We want to thank Dr. Michael K. Cao [Cardiologist] It's rare when you find a gem like Dr. Cao. This man truly cares about you and your health. The support staff is A+ as well. My wife and I highly recommend Dr. Cao to anyone !
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August 2021 by Andrea S.
I'm so very glad I found Dr. Cao! He treats my mom (his patient) with the utmost respect and walks her step by step through her diagnosis and medications so that she understands and feels at ease. The wait time is always minimal and the staff are always super friendly, cordial and respectful. Thank you so much to you all for taking great care of my mom. I appreciate you all!
