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April 2023 by AirFaith Photography
Customer service was very good but the reason for me giving 3 stars is because I waited in line for almost an hour to be able to rent the vehicle and I had a reservation.The car was not clean at all.
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February 2021 by Yvette Railey
Very poor customer service
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February 2020 by Sax Canale
Worst company stole 21 days worth of rental car money from me! No reply ignoring me.
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January 2020 by Serena T
its not even a dollar car
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September 2019 by Michele B.
If I could give zero I would. I rented a car from LAX and stopped in here to see if I could return the car at this location. The guy was terribly rude saying NO, No, No in a raised voice. I asked why and he said "You no ask me why, you ask your LAX!" I've rented from other companies and return at different locations for a drop fee. I will never rent Dollar again!
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May 2019 by 王敬淵
(Translated by Google)
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November 2018 by Hosuk Son
They close until 11/12/2018. Today is 11/5/2018. They have a long long vacation..
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September 2018 by Som Wang
Put a down payment for reserving a big van 2 weeks before I needed it. The day I needed it, they did not have the van. The only thing left, the manager said, was a beat up Toyota van. I had 8 people with 8 big luggages. How would all that fit in the Toyota van? Besides, that thing looked like it could break down any time. I told them to refund me. Then I had to go 3 miles to Enterprise to get what I needed. Enterprise charged me more because I did not make reservation. Wasted 3 hours and ended up paying more. Not a good way to start for a vacation.
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May 2018 by Misi Fus
This is a worst place to rent a car i just called to ask if they work with my insurance, and the guy start asking "how much money i get" and if i have credit card,when i told him no he just said no.ah- ah,...very unprofessional and disgusting,...they just want your money...avoid this place.
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March 2018 by M L.
This place is like a hidden gem. The service is very personable and the owner actually go above and beyond to service us. I have been a repeat customer for many years and I don't understand how others making a bad review of this business. I have been recommending my colleagues to rent or purchase used car from this place. One of my friend who purchase a car from this place told me when he had some issues with the parts, they actually very generous of replacing the parts that needs to be replaced since it is a used car. When renting a car the condition of the car is clean and what is to be expected. I don't ever have any issues with mishandled charges. Keep up the good work
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July 2017 by Payam Rad
The worst place on the earth! Do not do business with this people. Very rude people with horrible service and worst cars you can find. What they do here is not called business, it's stealing money. I don't know how they are not in jail yet and how their business is still open. Their cars are not reliable and when you ask to cancel and refund they will insult you and use curse words. Please do yourself a favor and take all these 1 star reviews seriously!
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March 2017 by Mia Strong
He prices his cars at the maximum for fair market value. If you try to offer him a fair market price, which is closer to a price that is preferable to the consumer, he will outright refuse. He is looking for a s****** and he will wait until he gets one.
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September 2016 by Tracy Vuong
Bad experience make sure to take pictures of the car before you take it out of the lot . They won't give you credit for filling up the gas tank but will charge you every mile that go over the contract. I will never come back because if I have their car I will never have peace of mind.
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August 2016 by Andrew Hua
The owner is a shady guy that will find all kinds of damages at the end of your return to charge you extra. Read the reviews on yelp.
