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February 2023 by Tiffany C.
Extremely bad service by a woman named Li. I just asked couple questions but she got me bad attitude.
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February 2023 by good day
The service quality is very poor. They deceive people into getting phone cards. The price is high and the signal is poor. They also sell user information to scam companies. They often receive harassment calls from scammers pretending to be consulates. This is a phone company that specializes in scamming Chinese people.
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February 2022 by Mariela Garcia
It's ok
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February 2022 by Ying Feng
very good service
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April 2021 by Kin fai Gee
Thanks suki good service
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February 2021 by Eddy Choi
Excellent service
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November 2020 by Tony Wong
Yuki very good service and polite
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October 2020 by Trụ Hoằng Tất
The service is great! I love it❤❤❤
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October 2020 by Jin洪 Wang
Very good
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September 2020 by Halo Halo
Very nice sale!
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September 2020 by Sally La
Very helpful staff
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November 2019 by Jie L.
I got a good deal at this store today, Chris was a good helper. Please come to visit this store.
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September 2019 by Benita G.
Walked in to this cricket store to purchase new phones, everyone was extremely nice, Robin and Ken helped my husband and I with information, and the purchase that we made, everyone in this store was working, helping all the customers not standing around talking, I will definitely come back to this cricket store, and I highly recommend this store to eveyone.
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September 2019 by Terry K.
TERRIBLE!!! These employees lied to my parents about being a different phone service. Trying to take advantage of my parents who wanted to adjust a T-mobile account and told them that their store handles T-Mobile lines. Multiple employees tried to trick my parents to close our current T-Mobile line and open a cricket line. DO NOT GO HERE! THEY WILL SCAM YOU! I will report them.
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August 2019 by Kathleen W.
This five star rating is for the staff of the Jacksonville, Florida Cricket Wireless store on Beach Boulevard and particularly for Ramon. Ramon and his manager, Eddie, had previously helped me transfer data from my old iPhone to my new iPhone. I returned to the store today because I was having difficulty activating my cell phone service through the national CW phone center. Ramon was amazingly helpful, patient, and resourceful. The activation was a long and complicated one involving three family members and two prior AT&T phone accounts being combined into one CW family plan. Without complaint, Remote stayed past closing time to ensure proper activation. Moreover, he pointed out that there was an unlimited data plan that was actually cheaper than the limited data plan that I was getting. Ramon is a seasoned employee who has excellent common sense coupled with accurate instincts for problem-solving. He does not give up easily when confronted with a thorny issue. If I could have solved the issues at all, it would have taken me many hours. I highly recommend this location of CW.
