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August 2024 by Vinnity
Fast and honest! Always provide a doable solution. Bob can locate the problem quick than other mechanic I have met.
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June 2024 by James Wallace
Excellent service. Highly recommended.
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May 2024 by Mardelle Ferguson
Always friendly and helpful.
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May 2024 by Dean Benson
Service is great - knowledgeable, experienced staff!
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May 2024 by Collin Wakoli
Great service
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May 2024 by paladinofodin
Always a top notch and worry free experience. They get your job done quick and communicate often to make sure they do the job right. Can't recommend them highly enough.
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May 2024 by Liz Cho
So rude, and bad service.
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May 2023 by Raymond V.
Honestly terrible customer service. Asked them kindly if they can help install a car part which only requires a lift, a drill, and a few screws. This installation would only take 15 minutes. I even offered to do it myself. When I arrived around 3pm, there was one guy working on a car and the other two lifts were free. When I asked for assistance to install the car parts they just rudely refused.
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January 2023 by Mirella 미레야 “Mir 미르”
Armstrong was recommended by a friend and my family has been coming here for around 4 years or so. I’ve only spoken to John, so naturally I always look for him when I have car trouble, but I’m sure the rest of the guys (Bob and David) have worked on my cars too. All three gentlemen are wonderfully nice, polite and respectful. ?In the last few weeks I’ve been coming in and out for several family cars. I know nothing about cars and John is aware. Haha So he’s always giving me advice and helping me make the best decisions. ?For example, some parts don’t need to be fixed immediately, so he’ll tell me to wait. Also, some parts shouldn’t be fixed because the car is too old and it’s not worth it and so on…Furthermore, I was having muffler issues and John recommended Tony's Muffler And Radiator Service (8516 Garvey Ave, Rosemead, CA 91770). He even called them to let them know what I needed because another shop (East LA) tried to take advantage of me and I was feeling anxious. ?Moreover, the guys are precise and swift with repairs. One day I had to tow one of the cars to the shop. It was almost 5:30pm (closing time), but John jumped immediately at the car after he hastily told me to go home because it was getting dark. Haha Next day, around 10am he calls to tell me my car is ready to go. ?John’s inherent good-heartedness and kindness is what I love about Armstrong. This directly reflects on their work ethic and how they handle each repair. Their labor costs are fair and for parts it really depends on the car/model.From my experience with the guys, I highly recommend them. ?☺️ Thank you John for taking care of me~ ?
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December 2022 by Mirella N.
Armstrong was recommended by a friend and my family has been coming here for around 4 years or so. I've only spoken to John, so naturally I always look for him when I have car trouble, but I'm sure the rest of the guys (Bob and David) have worked on my cars too. All three gentlemen are wonderfully nice, polite and respectful. In the last few weeks I've been coming in and out for several family cars. I know nothing about cars and John is aware. Haha So he's always giving me advice and helping me make the best decisions. For example, some parts don't need to be fixed immediately, so he'll tell me to wait. Also, some parts shouldn't be fixed because the car is too old and it's not worth it and so on... Furthermore, I was having muffler issues and John recommended Tony's Muffler And Radiator Service (8516 Garvey Ave, Rosemead, CA 91770). He even called them to let them know what I needed because another shop (East LA) tried to take advantage of me and I was feeling anxious. Moreover, the guys are precise and swift with repairs. One day I had to tow one of the cars to the shop. It was almost 5:30pm (closing time), but John jumped immediately at the car after he hastily told me to go home because it was getting dark. Haha Next day, around 10am he calls to tell me my car is ready to go. John's inherent good-heartedness and kindness is what I love about Armstrong. This directly reflects on their work ethic and how they handle each repair. Their labor costs are fair and for parts it really depends on the car/model. From my experience with the guys, I highly recommend them. Thank you John for taking care of me~
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November 2022 by Jo N.
I took my car for only oil change here in two weeks ago, they lost my stem caps and lost some screws from my car's engine after I came home and realized it. They are not professional, I think they will make you to pay more for your car afterwards. Not recommend this shop to anyone.
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July 2022 by Kay L.
Great service. Very friendly. Reasonable price. John showed me the thin break pads that needed replacing. The squeaking noise finally stopped. Took it to the dealer last time and after spending about $200, the noise was still there.
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May 2022 by Timothy Yuen
I had to get an oil change, and Bob was able to help me quickly replace it as well as check other fluids of my vehicle. I will definitely come back for other repairs.
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May 2022 by Peter Zhu
Great job was done to my car, nice and friendly shop .
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October 2021 by Eroz D.
Great prices. Friendly. Thank you Bob for all the years. We drive all the way from San Marino to get all our cars serviced here. I know cars and it's rare to find honest mechanics like Bob and John.
