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December 2023 by paul kruszewski
Although service is good, they refuse to tell delivery trucks and vans not to park or block handicap parking infront of their store, which is a $250 dollar fine. As a result, handicaps are blocked from easy access and must finding parking a long way off. We kindly request store owner ship to tell delivery vans and trucks to park elsewhere or be fined. Be a part of the sokution, not a cop out because delivery trucks and vans bring in money.
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December 2023 by curmudgeon “Curmudgeon”
I like this location. Even when they are slammed with all the ridiculous Amazon returns. They are still friendly and helpful. I get stuff copied, printed, faxed etc. They are fast and multi task well. Go in at slower times if you have to reurn all your x-mas gifts lol.
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September 2023 by Bob Y.
Strange that the UPS store cannot fill out labels there. I had a shipment to Canada and they said you can't cover the duty. Which, I've done in the past at other stores. After pressing further, I asked if she didn't know how to do it or it wasn't possible. She called the manager, and the manager said it could be done, but I'd have to fill out a manual form. Normally going to a UPS store this is all handled by the agent. However this store doesn't have the knowledge nor capability. Unfortunately this is the only location in the city. I'll be going to the Torrance store from now on. Lame.
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September 2023 by Michelle C.
By far my favorite UPS store! All the staff members are very friendly. Eric & Art know most of the clients by first name. No matter how busy it is, They have a smile on their face and they work diligently to get through the line. Awesome service every visit
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August 2023 by Amy Tardugno
Processed many shipments incorrectly. Supposed to be billed to receiver's account, and instead I was invoiced for all packages. When I called to sort it out there was no resolve or help.
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June 2023 by Valerie R
Very fast and friendly, super nice and patient with me but also quick to move the line at the same time. Great service.
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May 2023 by Linda Navarro
Best service ever! I avoid the post office. Their attitude and service doesnt come close!
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April 2023 by Lauren C.
Good service, surprisingly good photo quality also. Staples ruined my order and UPS Store did a fine job!
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April 2023 by Matthew K.
I've been going to this UPS store for about six years. Everyone is always friendly and efficient. Recently, I decided to send a return package through the store using USPS. No fault of the store, the Post Office lost my package for seven weeks. I reached out to the store and the store manager Artin took care of everything. He checked in with me frequently and ultimately the post office found the package. The customer service received by Artin was uncommonly exceptional! I highly recommend this location!!
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February 2023 by Hahn Kang
The manager has been holding my mail since November after my contract for a mailbox expired there and did not let me know he had my mail, He also did not return the mail back to the sender an, Oregon government agency, and refused to give it to me when I went there and the Government agency needed a reply. He was very rude on the phone claiming falsely that I was supposed to get back to him. Isn't it a federal crime to hold someone's mail?
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January 2023 by Jessie Showers
Amazing UPS staff are friendly and helpful. Parking there can be a pain tho
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January 2023 by Andrew A.
Not too much to say. Great for what I need this location to be. A quick spot to drop off my Amazon returns :) Small and efficient location. The employees here have always been courteous and accommodating. Don't be intimidated by the lines as it moves quickly. Again small location. Haven't used they're shipping services but if needed, I wouldn't hesitate to do so here. They adjusted their hours so as of today 1/17/23, they're open at 8am which makes dropping things off early a breeze before headed to work.
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December 2022 by Alexander Williams
Clean store, fast service.
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December 2022 by Its me
Refused to print out mailing label for Amazon return even though required by Amazon
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December 2022 by B C
Parking is a nightmare. Be sure to bring you dolly.
