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February 2024 by Alicia A.
Jenni is amazing with my lil Cocker senior! Everyone in grooming has been great but We usually see her and she is so careful with him, always does an amazing job even if you have specific requests, she remembers everything about him and truly cares. I used to do mobile grooming, but I had some bad experiences, who knew that Petco would be the best possible place for him! He never has to sit around in a crate, waiting to be groomed and I get a heads up when he's going to be ready so I can be there right when he's finished. Buddy just loves her and he went from being so nervous to completely calm, and he's 14! Oh and he doesn't come home all itchy like he has every time in the past. Takes so much stress off. Highly highly recommend the entire grooming staff here, but especially Jenni!
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February 2024 by Andrew Boules
all good
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February 2024 by Catherine Neilson
Extremely helpful staff. Very knowledgeable in animal care. They recommend wonderful for both dogs and helped my daughter learn about her bearded dragon
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January 2024 by Jeroona
Great store. They know how to handle reptiles and usually only keep their enclosures to a minimum
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January 2024 by Terry McCleary
Enjoyed shopping for Christmas presents with the pups.
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January 2024 by Kim F.
Horrible customer service from the employee with blue hair and face mask. Won't be returning EVER to this store! They wouldn't sell us a 22 cent goldfish! They asked what kind of tank we had for the tiny fish and apparently our HUGE glass fish bowl wasn't acceptable. I laughed and said I wasn't planning on buying a $100 + tank for a $0.22 feeder fish! They went on to school me that fishbowls are where goldfish go to die and they need big tanks because they can live 20 years and grow very large. She was assuming we had some tiny fish bowl but we have a HUGE glass bowl with a filter! That tiny fish would have been just fine! Instead the employee acted about ready to start a save the goldfish protest by blocking off the freeway! We left the store, went down the hill to PetSmart and got our fish there. I'm 51 years old, mother of 4 wonderful kids, been married 21 years, and we're responsible pet owners! I think if I'm able to raise 4 children successfully I should be able to manage caring for a 22 cent fish! Maybe Karen should worry a bit more about the 20+ dead fish in the stores tanks instead of making assumptions on us as pet owners! Unbelievable!
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January 2024 by Scott Z.
Hit or miss at this Petco. My dog likes to come here and spend his allowance and he usually finds something he's interested in. The help ranges from great to borderline awful depending on who is working. Most of the time though the Petco rewards do actually work and you get cash and discounts. I try to not buy anything from Petco at full price as there is always sales. This location is decent. Stock is good and most times we get what we need at competitive prices (versus some of the direct delivery options). But still service here is hit or miss at times.
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December 2023 by Kaeleen Mardesich
Found what I was looking for.The employee was very friendly
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November 2023 by JOE BRENNAN
Had a terrible time there, I was trying to adopt my hamster but the employee that I came to help, was giving me a hard time, yelling and cursing at me because I didn't want to buy a new hamster cage for $79.99 when I already have a cage. Is it better to have them all in the same cage (when your not suppose to have them in the same cage because they are territorial and will fight each other).
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November 2023 by william brennan
Terrible customer service, I went in to buy a hamster, then the employee refuses to let me adopt the hamster, while cursing and yelling at me in the middle of the store. He refused to let me adopt the hamster because I didn't want to buy a new cage, when I already have a hamster cages. Like having all the hamster all together in one tiny cage is a better place for them to live in.
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November 2023 by ernestina ramos
We had a great class for our dog! Trainer Isiac is very knowledgeable. Can't wait for our next class.
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November 2023 by joe brennan (nxvy)
Terrible customer service, tried to go in to adopt a hamster, then got rejected by one of the employees, saying I have to buy a new cage for it which is like $79.99, I’ve told him multiple times that i have a cage for the hamster already. The employees was using inappropriate language.
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November 2023 by John Curtis
The staff is very friendly and directed me to the thing's I wanted.
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October 2023 by Lushes Baybe
Isaac was the cashier that helped me enjoy coming in today. I was having problems with my pup's food. He gave me advice on what to do different. He deserves 5 stars on customer service. Pleasant store to be in, everything was so clean and organized.
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September 2023 by Callaghan
Just had such an awful experience here. One of the employees kept harassing me and my friends as we were browsing and practically kicked us out. Apparently browsing “his products” without knowing exactly what you’re going to buy isn’t allowed here!!! hahah!!!!!! I was literally about to buy something too I had cricket food in my hand!