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March 2024 by Y HOWARD
After reading several harsh reviews, I decided to add my 2-cents worth: Safeway Pharmacy on Commerce Blvd. is a very busy place. That's good for business and wonderful for patients that use this pharmacy on occasion. From the day my husband and I started getting vaccines and medications here (off/on) six years ago, the entire staff have been nothing short of kind, patient, professional and accommodating no matter who is working. Theirs is an extremely stressful, hectic, mind boggling and often "thankless" job. I sincerely appreciate seeing their warm, friendly smiles every time I go in. In our household, this is truly a friendly and reliable neighborhood pharmacy. A special shout-out to Vivien and April who have been there the longest. You've more than earned your wings!
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June 2023 by Kendall Flake
It does not take four hours to fill a prescription. Do better
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June 2023 by Darlette Camara
What a great team the pharmacy is! always have thing ready in a timely manner and super nice to deal with
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March 2023 by Kristi Simmons
I just have to say what a Wonderful pharmacy team that the Rohnert Park Safeway has. I want to personally say thank you to Vivian, who absolutely stayed after to help me with filling a prescription when I had just gotten out of the hospital, she was stayed and gave above and beyond personal attention to making sure that I got what I needed. I want to say thank you to the whole team at the pharmacy. I’ve been going there for several years and they are wonderful people highly recommend.
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March 2023 by Weston Mcintosh
They won't do an inventory check for customers, this is the only pharmacy that won't help its customers with information to relay to their doctors. Truly disturbing, as kaiser won't call other pharmacy but will pay for it so now I can't get the info I need from safeway to get my meds ordered.UPDATE every safeway pharmacy in sonoma county did an inventory check for me except Rohnert Park. I dont think they care for their patients.
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February 2023 by Weston M.
Well, im in the process of transferring all my prescriptions to this pharmacy. Today I went to pick up my first refill and they were extremely rude to me, told me even though I was first in line that it would be 2 hours before it could be ready. I've never heard this ever, and they were extremely rude. I'm waiting on a call back from their district supervisor in charge of the pharmacy at safeway and will push for a resolve to the horrible customer service. Vivian the pharmacist is a real piece of work, doesn't know how to be nice was extremely rude to myself and my wife when she picked up the medication. Safeway lost a customer who was looking to bring their business there.
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June 2022 by kaitlin Castellano
Refused to give me my vaccine because I didn’t bring a negative covid test that they didn’t tell me I needed until I was there… waste of time - just go literally anywhere else. The techs here are no help, rude and condescending.
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March 2022 by Cheyanne Sha Tatcha
not anymore. pffff it's the worst Safeway! always out of stock and sour milk
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March 2022 by -
2/13/22Safeway called me several times telling me my prescription was ready only to be told they never got one. Having to get the doctor to send it to another pharmacy. This is exactly why I don't go here anymore.Laurel the manger was the only good thing about this place. But now she's gone Everytime i call or go down in person they argue with me about everything. They always some excuse. . Every month I fight just to get them to fill my prescriptions. They got on the 10th & it's the 24th and I still can't get them to fill it. The women here love to argue with me about everything even when they are completely wrong.Especially Vivian. Now they are saying that I picked up prescriptions that I didn't in fact I stop doing business with them months ago. So now I can't even pick up new prescriptions from my new pharmacy. Avoid this pharmacy or you'll regret it like i did.To show how sketchy this place is they somehow got a 2.7 star when they only have 3 one star reviews. They paid someone like Google to give them 3 5 star reviews that isn't published since they're fake to increase their star rating. Truth is they are a one star pharmacy and that's being generous since we can't give them 0 star rating.
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March 2022 by Kimberly B.
I have never dealt with such an empathetic, helpful pharmacy staff. They went out of their way to help me obtain my daughters medication.
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December 2021 by Kevin Acuff
Pharmacist isPharmacist is the
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March 2021 by Andy Ostrand
they suck. no help at all. to busy standing around talking to each other to help the customers. I recommend Raleys any day over Safeway in RP.
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February 2021 by Amanda D.
I love April she's amazing any time there's been a problem April went out of her way to solve it and keep me advised along the way on what is happening . She's always friendly and polite . This is my favorite pharmacy by far my only issue is not with anyone that works there but occasionally they don't carry meds I needed and aren't familiar enough with Med-I-cal TARS which can be a big problem
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October 2020 by Steven Taylor
I respect your COVID guidelines, however, asking customers to completely take off their mask when checking an ID at checkout defeats the purpose of face covering rule. This endangers the customer when you can clearly see who the person is with the mask slightly pulled down.
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April 2020 by Eve W.
I needed my prescription filled and usually use a local pharmacy in Sebastopol where I can easily walk to. But I've been advised to stay at home during the Corona pandemic. Safeway pharmacies said that during this crisis they can mail your prescription to your home. For whatever reason, the Sebastopol Safeway said that they don't offer this service. So I called the Safeway Pharmacy in Rohnert Park. I spoke with the manager, Laurel. She was very professional and explained how this all worked. In this time of crisis, my RX is not crucial but it was refreshing to be taken care of by a true professional. Thank you Laurel. Thank you to all the staff at the Safeway Pharmacy in Rohnert Park.